Northern Ireland Water (formerly Water Service) is the sole provider of water and sewerage services in Northern Ireland. It is a Government Owned Company (GoCo) set up in April 2007 to provide the water and sewerage services in Northern Ireland. There are approximately 795,000 domestic, agricultural, commercial and business properties in Northern Ireland connected to the public water supply and 660,000 connected to the public sewerage system. Northern Ireland Water (NI Water) supplies 625 million liters of clean water every day for almost 1.7 million people and treats 134 million m3 of wastewater each year.
NI Water installed a laboratory information management system (LIMS) as part of its continuous focus on improving the efficiency of their sample management process and the integrity of the samples collected from the field. The agency selected Thermo Scientific SampleManager LIMS to improve workflow efficiencies, productivity and sample integrity and has also recently implemented CSols Remote Sampler: handheld devices for water and other industries where in-the-field sampling is the norm. Remote Sampler allows field samples to be taken and recorded in situ, and uploaded directly into LIMS, thus saving time, and reducing transcription errors as well as providing a secure record of sampler locations. NI Water has invested in this integrated approach, linking their enterprise-level LIMS with a remote field testing device, to further build upon their agency’s technology advances and to cement their public position as a trusted provider of the public water supply.
NI Water has offices across Northern Ireland, with a Head Office based in Belfast. It takes 1400 people to deliver the water and wastewater services that NI Water provides. In order to deliver this service, NI Water requires a huge system of pipes, pumping stations, water and wastewater treatment works and reservoirs. There are 26,500 kilometers of water mains and 14,500 kilometers of sewers in Northern Ireland (combined, enough to stretch from Belfast to New York and back four times).
In order to ensure the quality of its drinking water, NI Water carries out numerous tests to ensure the cleanliness of its water. Samples are analyzed at two sites, one in Belfast and one in Londonderry. The Belfast site conducts clean water bacteriological analysis and all clean water chemistry. Londonderry is responsible for some clean water bacteriological, cryptosporidia, wastewater and trade effluent analysis. NI Water standardized on Thermo Scientific SampleManager LIMS to improve efficiencies and sample management across its sites, and ensure it adheres to and can document its adherence to the strict regulations governing the water industry.