Certification strengthens bonds
It has been fully demonstrated that certification is not only a tool that strengthens bonds and trust among all those who have dealings with a company, but it also communicates to customers the company's wish to continually improve in satisfying their needs.
The increasingly globalised world economy has led to an increase in competitiveness in the products and services offered by companies. To achieve satisfactory results in any market, companies need to use tools to consolidate their offer.
One of these tools is the certification of management systems which are becoming more and more necessary to inspire the trust on the quality of products and services in domestic and international markets in the public and private sectors.
Standardisation and certification
The work done by AENOR in supporting quality in companies and public institutions is based on two different fields: standardisation and certification. In terms of standardisation, AENOR is the body responsible in Spain for issuing standards for all industrial and service sectors.
For this reason, AENOR is a full member and an active participant in all the international forums that implement standardisation (ISO and IEC), European (CEN, CENELEC and ETSI) and American (COPANT).
As a certification body, it offers a complete range of certification marks for companies, products and services.
AENOR, a private, independent entity that is recognised in domestic and international spheres, has been contributing to improve quality in companies and their products and services for more than 20 years now, making certification a highly competitive tool.
AENOR is an innovative entity in the certification field, which is constantly offering new products that respond to the needs of the business and institutional sectors. In this respect, AENOR was the first Spanish and the sixth international entity to be accredited by the UN for the validation of greenhouse-effect gas emissions in the energy sector.
AENOR is accredited by:
ENAC (Entidad Nacional de Acreditación – Spain) for the certification of Quality Management Systems, Environmental Management Systems, Quality Management Systems based on the ATECMA guidelines (aeronautical sector), EMAS Verification and the certification of 21 product families from different industrial and agricultural product sectors (BRC, EUREP-GAP, IFS).
EMA (Entidad Mexicana de Acreditación – Mexico) for the certification of Quality Management Systems, Environmental Management Systems and Occupational Health and Safety Management Systems.
INN (Instituto Nacional de Normalización – Chile) for the certification of Quality Management Systems, (including quality systems for technical educational entities for small and medium-sized enterprises), Environmental Management Systems, and Occupational Health and Safety Management Systems.
SINCERT (Sistema Nazionale per l’Accreditamento degli Organismi di Certificazione e Ispezione - Italy) for the certification of Quality Management Systems (Construction Sector).
IATF, (International Automotive Task Force) for Automotive Certification Scheme for ISO/TS 16949:2002 (automotive sector).
UNFCCC – KYOTO PROTOCOL, (UN), as a designated operational entity (DOE) Certificate of Accreditation and Provisional Designation for Sector-Specific Validation.
In addition, AENOR now holds more than 100 recognitions and authorizations in Spain, Europe and internationally for assessing the conformity of products and services, with the mention that it is an entity notified to act under the scope of 9 European Union directives (EC-marking).
Supported by IQNet
AENOR is a founder-member of IQNet, (International Certification Association), the largest international association of management systems certification bodies, whose international market share is estimated to be around 50%.
Along with its certificates and management systems marks, AENOR also issues the IQNet certificate, which provides organisations with a unique certificate that is widely recognised and respected in all international markets. It also allows companies to request joint certificates from certification bodies in other countries which are also members of IQNet, without having to have a new audit conducted on their management systems.
In addition to the multilateral agreement signed by all IQNet bodies, AENOR has bilateral agreements with other entities that are not IQNet members. These agreements make it possible to perform joint audits and strengthen the international presence and dimension of AENOR certificates. The first agreement was signed in 1988 and today, more than 80 collaboration agreements have been signed by AENOR with bodies from all over the world in the Standardisation and Certification sectors.
Our international dimension
Quality and prestige in the certification of quality management systems and environmental management systems conducted by AENOR is backed by the growing development in the demand for its services, and the wide acceptance of the new products and services it offers.
AENOR is the leading body in management system certification, with more than 18,500 certificates issued to companies from all industrial and services sectors, and more than 70,000 product certificates issued in over 60 countries in Europe, Asia, Africa and America.
Since 2001: AENOR International
In a world that is becoming more and more global, companies need partners who are able to act with the same efficacy in any environment. In 2001, AENOR INTERNACIONAL was set up. This company has made it possible to transfer the experience and success obtained by AENOR in the certification business to other countries, adding the distinctive value that is required by each market.
AENOR INTERNACIONAL markets and manages AENOR certification products and services all over the world. To do this, it has a network of participated companies and technological partners that are specialised in certifying Management Systems for companies, products and services, with wide international recognition. In this way AENOR Internacional is able to offer its customers the possibility of centralising all the certification processes in one body, helping them to generate and transmit confidence on an international scale, within the framework of commercial and business relations.
Impartiality and objectivity
A certificate has the same degree of prestige as that of the body responsible for issuing it, and for this reason, AENOR INTERNACIONAL carries out all its operations based on principles of impartiality and objectivity. The basic requirements of the entity are quality, professionalism and independence and that is why, in accordance with the international accreditation requirements, AENOR INTERNACIONAL does not offer advisory or consultancy services, thereby guaranteeing complete transparency and objectivity in the certificates it awards.
The staff of AENOR INTERNACIONAL is made up of more than 700 auditors especialised in all economic and industrial sectors and are able to take on and manage global certification projects worldwile.
AENOR INTERNACIONAL and its participated companies promote international, regional and local cooperation projects, together with institutions and authorities. Through the development of training and certification activities, it makes a great contribution to fostering business competitiveness in the respective countries or regions in which it operates.
AENOR INTERNACIONAL offers its customers a certification service that can be adapted to suit their organisational and territorial needs, through the centralised management of their international certification processes or through the local management of such processes.
The certification conducted by AENOR INTERNACIONAL is a differentiation tool in local markets and an international passport for all companies in enabling their products or services to enter markets that are of interest.
Certifying with AENOR means
- Time & cost saving, through centralised management of all certification activities.
- Dealing with a sole provider of services for activities carried out all over the world.
- Improved control over certification processes in international subsidiaries, in every country.
- International recognition of certificates, as they are supported by IQNet.
- The auditors are familiar with the activities and management system of the organisation.
- Customised services offered to all company groups that operate abroad, and need to prove that their management capacity has been certified by a certification body that is respected all over the world.
- Certification processes with the best possible use of human and technical resources