The CRA Family of Companies includes Conestoga-Rovers & Associates and a number of other entities that continue to maintain their own regional identity while working seamlessly within the entire organization. The Family of Companies consists of over 90 offices and 3,000 people working on projects around the world.
Because CRA is a technical service organization, our employees are our most valuable asset. CRA's diversified staff is committed to providing high quality services through a team approach, hands-on experience, and technical expertise.
It is our common goal to meet and exceed the expectations of our clients, and to accomplish this in a responsive, safe, and cost-effective manner. We have built a solid reputation over the past three decades, with hard work and discipline. We invite you to fully explore the features and links contained in this site.
CRA's commitment to our clients is reflected in our Quality System Policy Statement, which reads:
'We will continually improve the quality of our services through the implementation of a Quality System and ongoing training of our employees. Our objective on all projects is to meet and exceed the expectations of our clients by providing quality services in a responsive, safe, and cost-effective manner.'
The CRA Family of Companies has 40 offices registered under the ISO 9001:2008 standard for Consulting, Engineering, and Design services. The other offices are working toward being registered in the near future.
CRA is a worldwide, full-service provider of engineering, environmental, construction, and IT services. Our mission recognizes those who have contributed to our accomplishments of the past and share our goals for the future.
To Our Clients:
Our objective on all projects is to meet or exceed the expectations of our clients by providing quality services in a responsive, safe, and cost-effective manner. CRA strives for 'Client Responsiveness Always.'
To Our Employees:
Our goal is to provide a safe and stable work environment with challenging career growth opportunities that recognize technical excellence and exceptional client service.
To Our Founders:
Our mission is to maintain the reputation and tradition of CRA that has been established through many years of client advocacy, technical excellence, and superior levels of service. We will remember our roots and build upon the foundation of success handed down to us.
To Our Community:
We will remain active and respected members of the communities where we work and around the world. We strive to support and improve the communities in which we live and work through our professional activities and as community members.
Since 1976, CRA has grown from a small, regional engineering company to one of the world's most sought-after multi-disciplinary engineering and consulting firms. Starting with the merger in 1976 of Frank A. Rovers & Associates with Conestoga Engineering, and fewer than 10 employees, CRA has grown to become the CRA Family of Companies with 3,000 employees in over 90 offices.
In the late 1970s, CRA's reputation for strategic project management at environmentally impaired properties developed from its investigation, remedial design, and oversight of the Love Canal cleanup project in Niagara Falls, New York. This project was the primary impetus for what is now the CERCLA Superfund program in the United States and gave CRA international recognition in the environmental field. Since then, completed projects number in the thousands. Technical excellence and a penchant for capitalizing on opportunity accounted for much of CRA's growth in the early years.
Our civil engineering/municipal infrastructure roots lie in providing traditional full-service engineering design and construction oversight services to several municipalities commencing in the 1970s. Many of these early clients remain with us today - a strong testament to our quality services.
Corporate responsibility, corporate accountability, technical excellence, and a commitment to consistent, superior services are all part of a philosophy that is a major factor in CRA's outstanding, worldwide reputation, one that will enable the corporation to manage a future of continued growth and the provision of expert services to its clients.
Conestoga-Rovers & Associates is committed to conducting its operations in a sustainable and socially responsible manner.We are dedicated to seeking new opportunities to incorporate sustainable solutions into our workplaces and those of our clients.Further, we believe the foundation of our company's ongoing success is supporting our employees, the communities in which we work, and the communities in which we live.This belief is reflected in CRA's Sustainability and Social Responsibility Program as outlined below.
As a company, we are committed to:
- Respecting and observing all laws governing our operations
- Implementing and maintaining ethical business practices
- Permanently reducing our environmental footprint
- Supporting the well-being, safety, and health of our employees and their families
- Providing support to improve the communities in which we live and work
- Seeking opportunities to incorporate sustainability into our clients' projects and operations
Specific actions that we are taking as a company to meet these commitments include:
- Implementing and maintaining a behavior-based safety culture and the CRA SMART Program
- Providing employee access to comprehensive training programs in the areas of legislation, ethics, professional development, the environment, and health and safety
- Establishing an employee wellness program to help employees live a better, healthier, and happier life; the program includes our Employee Assistance Program, Wellness Reimbursement Program, and a variety of health and wellness resources
- Reducing the volume of waste we generate by limiting the use of consumable materials and implementing and expanding recycling programs
- Reducing our greenhouse gas emissions by limiting unnecessary employee travel, finding ways to reduce our office electricity and fuel consumption, and properly maintaining our vehicles
- Taking sustainability (e.g., proximity to mass transit, energy and water efficiency, and indoor air quality) into account when considering the purchase or lease of new office space, office equipment, and/or company vehicles
- Implementing and maintaining an employee incentive program to reward employees who commit to a 'greener' commute by walking, cycling, carpooling, or utilizing mass transit systems for travel to and from work
- Measuring relevant sustainability performance indicators based on Global Reporting Initiative (GRI) guidelines, and informing stakeholders about our sustainability performance through the preparation ofan annual sustainability report
CRA's corporate culture is defined as follows:
The CRA Family of Companies. We are all part of the CRA Family. Although we work hard to ensure the success of the corporation, we also place an emphasis on helping those we work with and those who are less fortunate. Being part of the CRA Family means that we take care of each other. The safety and well-being of our people is the paramount consideration for CRA.
Teamwork. We work closely together, between offices and across continents, to offer the best people and the best services to our clients in the most responsive manner. All employees have a valuable role to play at CRA. Working together as a team to provide exceptional quality and responsive services is the key attribute that sets us apart from our competitors.
Work Ethic. CRA places an emphasis on providing career development opportunities to our people. The work environment is dynamic and challenging, and people who work hard will be very successful at CRA.
Management Approach. CRA's management approach has contributed greatly to our success and growth, and represents one of the factors, if not the single greatest factor, in CRA's success. This management approach is to encourage and reward professional project work involvement over that of traditional management roles for its senior staff.
Mentoring. One area that is continually emphasized is the responsibility that all senior employees have to mentor junior staff. Mentoring is key to the continued success of CRA into the future.
Initiative. We encourage people to take initiative. We are committed to a work environment that encourages entrepreneurial thinking.
CRA's success and growth is a direct result of the efforts made by all CRA employees. Our product is a team effort, and continuing to work together as a family will ensure CRA's continued success. The following values represent the cornerstone of our daily work.
Safety and Security. Our people are our most important assets. The safety and well-being of our people, clients, and members of the community is the top priority at CRA.
Customer Satisfaction. We take pride in how hard we work to make sure our clients are satisfied. Our target is to meet and exceed client expectations on every project. Providing exceptional quality and responsive services will ensure our continued success in the future.
Ethics and Integrity. CRA has a renowned reputation in the industry for professional ethics and integrity. Our people are expected to maintain the highest level of integrity and honesty in their work and client relationships.
Accountability. All people at CRA have an important role to play and we recognize and take our responsibilities seriously.
Respect. We treat our colleagues, our clients, our suppliers, and the community with the same respect that we expect to be treated with.
Profitability. Healthy financial performance is important to the growth of CRA and has a direct influence on our ability to provide a stable work environment for our employees and their families. People at CRA are mindful that our actions do affect profitability.
Open Communication. CRA strives to communicate openly with its employees. Managers/supervisors are encouraged to communicate openly with their staff. Two-way communication is always encouraged. Inter-group communication is also strongly encouraged - teamwork is important to our success!