Frost & Sullivan employs 1,800 analysts, growth consultants, and visionaries in 40 global offices. We provide two critical services to our 'partners' that support their growth strategies: Growth Partnership Services and Growth Consulting. The Growth Partnership Services (GPS) represent a subscription-based program that provides our clients with disciplined research to support the generation and evaluation of growth opportunities, and career-focused best practices to help implement growth strategies at best practice levels. Our growth consulting program provides our clients with customized consulting that supports a visionary understanding of the market, the development of growth strategies, and diagnostics to validate growth strategies.
Through the 1960s, Frost & Sullivan pioneered the identification, analysis, and monitoring of new emerging technologies and markets. Frost & Sullivan was always at the forefront - just as new markets and technologies appeared - with up-to-date research on potential markets. Frost & Sullivan was the first company to offer its services on electronic tape media, delivering world military equipment market data in 1962.
In the 1970s, Frost & Sullivan established a European headquarters in London and developed the first Pan-European growth consulting reports.
The company founded its Corporate Training division in 1972. Today, it is one of Europe's premier corporate training centers. The training focuses on corporate management, leadership skills, sales and marketing, data communications, and information technology.
Frost & Sullivan's Events division was also launched in the 1970s. Frost & Sullivan Events are uniquely designed to integrate training, research, and strategic growth consulting skills with communication among the players in the industry. The events provide senior-level management executives with insights into market opportunities, competitive threats, technical trends, emerging markets, and competitive strategies. Frost & Sullivan continues to provide participants with unique strategic content, competitive benchmarking, industry focus, and the opportunity to network with other key industry executives. Our one-of-a-kind Executive Summit format leverages the mass of brainpower of all of our participants. Jam-packed with dynamic networking activities and hands-on content, our programs are more than 80 percent interactive. Brainstorm with your peers and validate solutions to your personal needs and challenges through workshops, think tanks, panels, roundtables, and mindshares.
In the 1980s, Frost & Sullivan developed the 'Market Engineering' Consulting system and began working directly with clients struggling to address key industry challenges, opportunities, and problems. The 'Market Engineering Research' system has proven to be effective in addressing our clients' business challenges and has developed into a strong and thriving Frost & Sullivan consulting business.
In the 1990s, client demand supported Frost & Sullivan's expansion into Asia with research and consulting offices in Singapore, China, India, and Japan. Frost & Sullivan or its clients will not overlook the continuing economic growth and potential of these markets.
Frost & Sullivan also developed several worldwide 'Customer Engineering Centers' in the early 1990s to fulfill our clients' requests for more customer surveys and analyses on new product launches and product development ideas. These centers have world-class survey instrument development and analysis skills, as well as cover virtually every language in the world. They play a major role in helping our clients become more 'customer focused.'
The year 1998 witnessed the successful launch of a new division called Stratecast. This division delivers actionable, conclusive, and insightful strategic analysis utilized by telecommunications industry senior executives in making critical business strategy, technology strategy, and tactical strategy decisions. Stratecast offers a three-part solution made up of access to its strategy staff, access to the 'fruits' of its sustaining research and analysis practice, and access to its incomparable strategic assessments of communications companies and technology sectors. Please visit www.stratecast.com for more information on the division.
The Decision Support Database (DSD) service was created to provide clients with a comprehensive and standardized database of demographic data. This DSD service has become an invaluable business planning and forecasting tool for all the 'Growth Partnership Services' clients. A DSD service is available for every industry Frost & Sullivan supports.
In 2001, Frost & Sullivan successfully launched the Economic Research & Analytics (ERA) service, which provides economic analysis and forecasting by industry rather than by country. Also launched in 2001 was a program of comprehensive industry newsletters provided to our clients to keep them abreast of market trends and news. Growth Opportunity Newsletters are written by our global analyst and consulting team to provide value to each issue.
In March 2001, Frost & Sullivan acquired Technical Insights (TI), adding a superior technology research capability to its suite of services. Technical Insights offers several technology subscription services, as well as high-end technology analysis reports. TI's mission is to provide intelligence to executives and technology managers worldwide on technical developments that seem poised for the fastest growth.
Expanding on Frost & Sullivan's success of our popular Analyst Briefings and Events, Frost & Sullivan's eBroadcast Division delivers cutting-edge business strategies and solutions to its executive clients through interactive forums on the Internet. Combining the immediacy of the Web with the impact of streaming audio and video, Frost & Sullivan's eBroadcasts are one-hour, topic-specific seminars packed with the information and insights needed to address real-world business needs.
In 2004, we began a program of integrating all our research programs to better support our clients. In our Growth Partnership Services (GPS) programs, we now integrate all our research teams to fully support our clients in their decision-making process. Our TEAM methodology provides a client with all the research sources they need to make optimal decisions in their growth strategy process. TEAM represents the four key elements of our global research team: T = Technology, E = Economics, A= Applications for Growth, M = Markets. These four market elements are crucial to support the successful development of a growth strategy.
In 2005 and again in 2006, the company was ranked No. 1 in the industry in terms of revenue growth, thus providing great credibility that Frost & Sullivan has what it takes to be a growth consultant for its clients. Frost & Sullivan has consistently out-performed the average industry growth rates of the market research, corporate training, information, and consulting industries.
In 2007 and 2008, Frost & Sullivan sought to expand its growth consulting services into a more comprehensive, well-rounded offering. As part of this effort, we introduced the Growth Excellence Matrix and Growth Strategy Dialogues. We also launched Growth Team Membership™, a program that caters exclusively to the CEO and his Growth Team™ and supports their efforts to foster a culture of growth, innovation, and leadership.
Frost & Sullivan continues to make great progress in building its global brand and its vision of bringing 'growth, innovation and leadership' to its global base of clients. The GIL Global program is rapidly becoming the event for CEO's and their Growth Teams™ to learn more about best practices in strategy, visionary thinking, innovation, growth, and leadership. These events are now being held in every major region of the world on an annual basis. It's all about 'inspiration, innovation and influence,' according to Frost & Sullivan Chairman David Frigstad.
In 2009, Frost & Sullivan was busier than ever helping clients create strategies to cut costs to meet lowered demand and, more importantly, create growth strategies to exploit the coming rebound. During economic storms like 2009, it is important to take more measurements more frequently and double up the investment on strategy.
In the coming years, Frost & Sullivan will continue to refine its service offering and introduce new resources to help our clients grow and prepare for long-term success.