KRAL as partner for unique solutions.
KRAL AG leads in the specialized area of pump and flow meter technology with innovative trends. KRAL solutions in partnership with our customers, helps to assure our customers of a competitive edge in their area of business. KRAL looks well beyond it´s own products portfolio to gain the full understanding of the customers requirements, total installation, and strategic plan. By this approach unique, customer-specific solutions are created.
KRAL is an owner-led corporation. Many corporate groups operating world-wide are counted among our customers. Such companies need strong, dependable partners. The AG forms the basis of a solid, strong market presence. This family corporation assures that you have KRAL as a committed, cooperative partner for many years.
The human being is the center of our consideration and thought. Success is the result of a good co-operation between the people of KRAL and the people of the KRAL customers and KRAL suppliers.
Quality, innovation and qick response anytime and anywhere around the world.
KRAL is quality, innovation and quick response anytime and anywhere around the world. This was confirmed again in our customer satisfaction survey. This satisfaction not only stands out in the quality of our products, but also in our consultation. Our friendliness and our style based on partnership were highly praised.
Our customers have a particularly positive view of the processing time for proposals. Compared to its competitors, KRAL has a significant lead.
Our guiding principle 'KRAL as a partner for unique solutions' is reinforced by the competitive advantage of our flexibility in special developments.
Topics regarding delivery are important for customers. Satisfaction with KRAL is very high. One exception is the information regarding postponed delivery dates. A lack of information was criticized. We immediately took action. Customers should already notice the improvement.
In addition to product-related aspects, an advertising issue is near the top in fourth place. KRAL´s Internet presence was considered as one of KRAL's strengths.
Herewith we kindly thank all customers, which participated at our survey.