Medgate, Inc

Medgate Inc. develops the industry's most advanced Occupational Health & Safety (OH&S) software, used by leading corporations and government agencies, hospitals to cut costs, boost productivity and improve the health and safety of their employees.

Our people are trained health and safety professionals. We know your world. 
 
We have registered nurses on staff certified in occupational health, case management, and occupational hearing conservation. Our industry experts have held safety positions in manufacturing and industrial hygiene environments, as well as having completed a range of OSHA courses. These licensed occupational health professionals help us to react quickly to changing industry trends, and also provide front line client service and training.

This industry expertise is complemented by a highly talented core of computer programmers, data base analysts and project managers, who have been at the forefront of OH&S software development for more than 20 years.

A Recognized Global Leader And Innovator 
 
Medgate is the global leader in OH&S software. In 2001, Medgate became the first occupational health and safety software company to release a fully web-based software application – an application at the cutting edge of technology, yet reflecting 20 years of experience and input from our users. On September 30, 2004 Medgate released Version 5.0, the third version of its internet-based software application. Our newest version - GX2 - continues our track record of OH&S innovation and leadership.

Our Mission 
 
Our mission is to equip health and safety professionals with the tools and technology to safeguard and improve the health and safety of their workplace. We achieve this through our dedication to client service, by driving product innovation and quality, and through the professional expertise of our personnel.

To achieve this, Medgate will:

• Serve its clients by providing a state-of-the-art, quality product and through a commitment to excellence in client service.
• Take care of its employees by providing a work environment built on respect, teamwork, innovation, continuous learning, and integrity.
• Provide a reasonable profit to its shareholders, and...
• Be a responsible member of the community in which we live.

Excellence in client service is our most crucial corporate value. In fact, part of the compensation package for Medgate's management team is based on the results of our annual survey of client satisfaction.

Our Vision 
 
Our vision is a world in which workplace health and safety is viewed as a key contributor to the productivity of an organization's human resources and to bottom-line financial performance – where Medgate is the most trusted and sought-after OH&S software partner and the number one choice of occupational health and safety professionals around the world.

We have all the resources required to implement the software successfully, ensuring a complete system fit. We focus on providing timely and professional IT support to manage problems and concerns. Overall, Medgate is the full package: a leading edge product with the critical implementation and support expertise to drive your business success.

Full Support. Always available

• A Support Center integrates standard support methodologies to effectively manage critical issues.
• Our dedicated support line is available from 8:30am-5:00pm EST with pager availability outside of normal business hours.
• Remote dial-up support connectivity for clients using VPN technologies, Citrix Metaframe ICA, PCAnywhere, etc.

Client Services 
 
We have all the resources required to implement the software successfully, ensuring a complete system fit. We focus on providing timely and professional IT support to manage problems and concerns. Overall, Medgate is the full package: a leading edge product with the critical implementation and support expertise to drive your business success.
 
Installation Services 
Medgate provides technical services, either on-site or through extended remote support, to assist with the installation and configuration of the software with the client's IT resources. This ensures that the installation is efficient and that the users can immediately begin to access the system.

Advanced Database Administration Services 
Medgate Technical Services can help you with the implementation of database security and database administrational roles, which include system settings, server configurations and table entries, as well as the conversion of Legacy System data to the Medgate application.

Legacy data from either a previous health and safety system or paper file can be added to the Medgate application. Paper files will have to be input manually while the conversion of data from a previous system can be mapped to the Medgate database by the client's IT resources with the assistance of Medgate technical services or performed entirely by Medgate.

Superior Software Implementation
We know that software is only part of the equation. The success of an implementation process will depend largely on the expertise and commitment of our people. We will facilitate superior implementation planning, through processes such as gap analysis, implementation planning/pre-training, and final end user training on the software. We distinguish ourselves from the competition by hiring only certified professionals from the field – people with years of nursing, safety and IH experience.

Expert Training 
We have designed structured, hands-on training programs to meet the specific learning needs of different groups of users, and provide two types of training programs:

• Formalized ‘hands-on' instructions for groups of primary users
• An intensive program of training designed for staff required to train end users
  (‘Train-the-Trainer').

User training is organized into a series of training sessions carefully designed to meet the learning needs of individual users. All new Medgate users are provided with formalized classroom instruction on the software operating system and hands-on instructions on the applications selected.

A Wide Variety of Training Options 

• New User/End User Training - Primary users find Medgate very easy to learn because the software has been designed in a logical manner and the data entry procedures are standardized across all Modules.
• Module Specific Training
• Refresher Courses
• 'Train-the-Trainer' Program This is an intensive training program which