Quality Management International, Inc. (QMII) is one of the original management systems consulting firms. We provide training, auditing and consulting services to empower commercial and governmental organizations to master the continual improvement of their performance via their Process-based Management Systems. This allows our clients to meet the needs of their customers, employees, shareholders and other stakeholders faster and more efficiently. Our insights are based on experience gained in assisting hundreds of companies upgrade their business management systems, redesign processes and improve teamwork, along with our wealth of international experience from Europe and Asia and our unique approach to developing management systems. As an industry leader, many of the consultants and auditors practicing today were originally trained by QMII.

About Us

Since our foundation in 1986, we have served organizations in many different industries including energy, manufacturing, transportation, engineering, aerospace, chemical processing, professional services, food, medical device, construction, government, education among others.

Our Mission

At QMII, it is our mission to enable leaders and their teams to appreciate, in every sense of the word, their Process-based Management Systems (PBMS). Through the use of our approach (fully described herein) and services, leaders will:

  • Recognize the significance or importance of their PBMS
  • Be fully aware of or sensitive to their PBMS
  • Be grateful for their PBMS
  • Value their PBMS
  • Have their PBMS increase the value of their enterprise over time.

What exactly is a PBMS?

Your organization has a system which governs the way it works, even if it is not documented or defined. Your being in business today is evidence that this system not only exists, but (at least to some degree) it works! 

However, unless you intervene, this system may become ineffective or never live up to its full potential.

Here are some questions to consider: 

  • How does your organization determine and meet the needs of its customers?
  • How does your organization manage risks, prevent pollution and maintain the health and safety of employees?
  • Does your organization have a formal methodology for driving continual improvement
  • Does your organization identify problems before they occur?
  • When problems happen, how is the root cause determined and removed so the problem never happens again?

A defined, used and continually improved Process-based Management System is the tool that enables organizations to answer these questions with confidence

The QMII Differences

When you need help developing and improving your Process-based Management System, you (and your boss) will undoubtedly be concerned about a few things:

Quality of our work
QMII’s methodology has been used and improved since 1986. Since then it has been the quality of our work and our time-tested approach which has led to our staying in business. Throughout the last 25 years we have celebrated the success of our clients while enhancing our Consulting,Training and Auditing practices.

Ability to address your unique needs
QMII honors your existing management system; after all, it is what has allowed you to remain in business! Consequently, we do not propose “one size fits all” solutions or impose systems to fit our template or standard. Our management system experts listen and learn how your system works and then work with you to develop it so you can use and improve it (again with our assistance as required) to meet your objectives.

We understand that everyone has a budget and we have a solution to accommodate any financial plan. Believe it or not, you have everything you need to “Do-It-Yourself” right here on the QMII website completely free of charge! For those with a small budget, we have excellent training options including public courses, on-site training and even e-Learning. And for organizations that need extra support, we have a variety of Consulting and Auditing options which we are certain will meet your needs.


Continual Improvement of Your Management System

All management systems must have processes for continual improvement to sustain success. Developed, effective management systems must continually improve or they slowly deteriorate - often before people realize that a problem exists. Regardless of the management fad the organization has chosen for that month, continual improvement always involves two things (see step 

Segmented, Combined and Integrated Systems

Integrated Management Systems (often confused with Combined Management Systems) are when the segmented management systems are integrated with the financial management system, linking process and performance directly to financial performance. Integrated management systems are also referred to as business management systems.While every business has only one management system, certain factors such as timing, resources and particular customer demands may ...


Supply Chain Management Systems and ISO 28000 Training

Globalization, even without the threats of piracy and terrorism, requires the use of process-based risk management systems to make and keep supply chains reliable and secure. Organizations have outsourced some of their processes to other companies for more efficient operation often in distant countries. Leading companies, managing their supply chain partners, now require every partner to provide evidence that they are systematically executing their part ...

Environmental Management Systems and ISO 14001 / RC 14001 Training

ISO 14001 is the global environmental management system standard which provides a framework for creating an effective Environmental Management System (EMS). As sustainability becomes a necessity for all organizations, not only those in polluting industries, organizations have focused on how their environmental management systems (EMS) can be used to reduce waste and effectively manage by-products. The EMS converts environmental stakeholder needs (local ...

Company details

Business Type:
Service provider

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Market Focus:
Globally (various continents)

Year Founded:

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