Granutech Saturn Systems offers a full suite of services to support our customers from their first call to us for a quote. Starting with design services, we’ll provide you with a system that meets your exact requirements. After the sale, we provide maintenance and repair services to keep your machinery operating at peak efficiency. We offer replacement parts for our size reduction equipment and for other OEM equipment to help minimize downtime and keep your operation running smoothly.
Design – Our engineering staff is one of the most experienced in the industry. We understand your application and the materials you work with. We’ll work with you to design the best solution for your size reduction application and provide you with an efficient, effective and economic system.
Testing and Quality Control – Granutech’s manufacturing standards are the highest in the industry and we maintain tight quality control over every aspect of manufacturing. In addition, we perform extensive testing on our machinery prior to shipping to ensure that it will perform as expected.
Maintenance and Service – Granutech Saturn Systems machinery is well-known in the industry as one of the lowest maintenance size reduction product lines available. This is due to the high quality of design and construction as well as the support offered by our service technicians. Our technicians are factory-trained and committed to keeping your machinery in prime condition. They’ll work to keep your machinery maintained to prevent costly breakdowns. If repairs are needed, they will make them as quickly as possible so that your operation is back online as fast as possible.
Replacement Parts – Granutech offers replacement parts for your size reduction equipment – whether you purchased it from us or another manufacturer. Our high quality parts meet or exceed OEM requirements for a variety of machines such as Shred-Pax, SSI, American Pulverizer, Eidal and Vortex, as well as our brands. We manufacture replacement cutters, gears, spacers, seals and bearings in our in-house machine shop to the high quality standards that you expect from Granutech Saturn Systems. Since we control manufacturing, we offer competitive prices to keep your costs down and profits up. Parts can usually be delivered to you within 24 hours. Our service technicians are available for any required repairs, and will work with you to minimize downtime.
At Granutech, the sale does not end when your machinery is delivered. We will continue to provide you with service after the sale to make sure that you are satisfied with the machinery you purchased and that it continues to operate at the highest levels for many years.