PROMIS - Version 2.9 - Integrated Compliance and Governance Management

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PROMIS - Version 2.9 - Integrated Compliance and Governance Management
PROMIS® is a Cloud/SaaS and intranet platform of interactive services that allows organizations, institutions and consultants to find their way in the maze of legal, standards, norms and other regulations to which they are submitted and, at the same time, to structure their processes and knowledge in a way that results in improved access to customers, better relations with regulatory authorities and financial institutions, faster and easier certification, smoother audits, improved operations and significant cost reductions. PROMIS® has been developed with the help of the European Commission and selected private investors to a mature platform which, at present, is second to none. The PROMIS® platform and relevant content are now in 10 languages (EN, DE, IT, FR, ES, PT, RO, HU, GR, PL). Machine translation technilogies integrated in the whole platform.

PROMIS provides the solution for:

  • dealing with a complex regulatory environment
  • controlling organizational performance
  • structuring and ordering documentation in an integrated electronic handbook which complies with ISO environmental, health and safety, quality requirements and other standards
  • continually improving.

The PROMIS compliance management system is a set of interactive services, methodologies, tools and contents that assist key personnel of an organization to recognise and to respond to the tasks in connection with Environment, Health&Safety and Quality related compliance and other provisions. Following recognition of potential risks, the PROMIS services effectively support SMEs in achieving compliance by providing:

  • Knowledge and pre-processed information to aid decision-making and to delegate tasks to internal or external personnel,
  • A set of practical tools, e.g. integrated components of application software to structure knowledge, working-templates and interactive self-assessment questionnaires. The services can be licenced to own customers or in the eShop,
  • Multilingual e-learning courses tailored to small businesses, depending on their industry sector, location (national / regional) and size,
  • The opportunity to seek online professional advice and independent services through the PROMIS consultants network, ISO qualified by the CEN CWA 16275.

myPROMIS (Integrated Management)

The core of the PROMIS service is the online integrated management solution. This application supports and integrates compliance with legislation and management systems in a user-friendly format that accommodates organisations of all sizes and sectors. Here organizations can, with online consultancy support, define and improve their processes link them with related information or records of other aspects such as documents, raw materials, equipment, personnel etc, and manage them in accordance with legal and internal organizational requirements.

‘myPROMIS’ supports all the stages of implementing a management system, automatically documenting the outcome in an electronic handbook which follows ISO, EMAS, OHSAS and other requirements.

At all levels, SME users are offered the opportunity to get the support of a qualified PROMIS consultant.



The pyramid allows structuring, filtering and sharing experience among consultants and SMEs from a sector (e.g. Construction) and/or theme (e.g. Maintenance) and/or domain (e.g. Health&Safety).

This module is based on the concept of sharing experience via a system of pyramids which can be customized at will, for any type of sector, theme and domain application to serve specific sectoral needs of small organisations.

Consultants and associations can structure the pyramid with specific content or direct links to institutional knowledge and legislation which they consider helpful to their own clients.

The pyramid structures information, multimedia content, eTraining and links to external databases. These can be linked directly to the integrated management containers of myPROMIS, providing enormous added value based on the fact that employees receive the answer to their questions at ‘a fingertip’. This opens the door to a wide range of applications.

The levels of the pyramid from top down represent

  • an Initial Review section (profile of current performance: the baseline)
  • a Legislation section (relevant legislation)
  • a How to improve section
  • a Process optimization section
  • an Integrated management tool (myPROMIS)

The first four levels make up myKnowledge.



Is a fully integrated tool for focused communication between consultants and their clients. It includes the option of direct access to a client’s working environment, subject to comprehensive access controls.



Is the tool which allows to conceive, elaborate and verify any kind of questionnaire; to adapt it to the own requirements and the needs of the own customers.


  • Multilingual in nine languages and Multi-Client enabled
  • Structure and Share the organisation’s experience, as well as institutional Knowledge
  • Visualisation of Inter-relationships of all Processes in the Organisation
  • Support de-facto Certification and Compliance
  • Protect your Intellectual Property Rights
  • Online interactive Collaboration between SMEs, Consultants and interested Parties (e.g. suppliers, public authorities, banks)
  • Europe-wide Qualification for the PROMIS Consultants


Software-as-a-Service (SaaS), also called Cloud computing, represents a model for software delivery which allows organizations to license applications instead of buying them.


  • No hardware or software to purchase and maintain
  • Rapid deployment – the software or service is essentially available as needed
  • Easy to manage, updates are automatic and performed by the vendor
  • Costs are affordable and predictable

Community of Consultants

PROMIS is a collaborative community of consultants who are experienced provider of advice, resources or training to SMEs in the fields of health & safety, quality, environmental, ICT Security and/or integrated management systems. The collaborative community supports SMEs to find the answer to their questions through the collective experience and talent of our consultants, who are ISO qualified by the CEN CWA 16275.

The professional competences should be supported by appropriate and recognised professional qualifications where applicable; and/or evidence of professional leadership or special contribution in specific technical field(s).

The database of qualified consultants, with details of personal experience and own professional profile is searchable in various ways by potential SME clients who can make contact with the consultants through PROMIS.


The eShop

The PROMIS eShop is the market place for small organizations and consultants. Here you find relevant expertise, selected information and training on compliance and management and other issues.

In the eShop you can sell your expertise and content to existing customers, as well as to sell your PROMIS sector solutions at national level.


Regulatory Compliance

Small and Medium Enterprises (SMEs) need tailored business services to help them to comply with the challenging requirements of the complex regional, national and European Safety, Health, Environment, Quality and other regulations.

Any failure to fulfill these compliance requirements involves significant risks for your business. In addition, increased demands from public authorities, funding agencies, insurers and customers are generating ever growing pressures.

PROMIS supports organizations and consultants to demonstrate regulatory compliance via an advanced reporting tool and the integrated management system.

Initial reviews, questionnaires and structured content from institutions, associations and experts are offered to support training and raise awareness.

PROMIS@Service Sarl
PROMIS@Service Sarl
21 Rue de Nassau
Luxembourg L-2213



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Process oriented integrated quality management internet services for SMEs PROMIS

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