It’s that time of year. The beginning of a new year often means that many of us are preparing our resolutions. Whether your resolution is to improve your diet, lose weight or quit smoking, there is one piece of advice that’s broadly applicable when it comes to achieving any resolution. You’re far more likely to achieve your resolution goal if you’ve got a clear plan in place.
The desire to lose weight, or the desire to quit smoking in and of itself is not a plan to get there, it is the destination but not the map. Having a small child at home, I’ll pull out some of my dad advice when it comes to developing a plan to achieve something.
How do you eat an elephant? One bit at a time. All good plans involve taking what might seem like overly ambitious goals and breaking them down into smaller baby steps.
In the business world, and in the world of EHS and quality in particular, a common goal that many organizations are setting for themselves is to go from reactive to proactive in their decision making. But that goal, just like a desire to quit smoking, is just a goal rather than the baby steps to get there.
So is there a simple plan or smaller bites to take an organization from a reactive state, to a state of using EHS and quality data proactively to create a safer organization?
Yes there is. Let’s look at the 5 steps you can take your organization from reactive to proactive data driven decision making and beyond.
The reality is that many organizations are really starting from square one when it comes to unlocking the value of their data assets. That’s ok. Years of manual, paper and excel driven processes have left many organizations with a tremendous amount of data sprawl that can be difficult to manage.
What this translates into is a chaotic state for much of the data. Because of this sprawl it is difficult, if not impossible, to create and maintain standards when it comes to data. What this often translates into for organizations is a lack of a plan when it comes to their data (think of this as a plan to consistently answer who, what, where, when, why of the data they track). This lack of standards and plan leaves organizations without the ability to plan for or execute a data strategy.
But that’s ok. There are several steps along the way to data driven decisions and this is just the starting point.
The next step in building towards data driven decisions is to begin establishing standards when it comes to the data you capture, track and maintain. For EHS or Quality professionals this could mean taking a look at the manually captured data you currently have and defining a consistent framework or template for what it should look like.
Once those standards are established then organizations can begin to make reactive decisions based on what the data is telling them. This is an important step in beginning to formulate a master data plan and also in easing the communication of data insights through an organization
One EHS or Quality records and data are scrubbed to be able to make reactive decisions, then the next step is to look at the (now standardized) datasets being gathered to start executing on a long term master data plan. This plan should consider not only where the data is today, but how the data may evolve moving forward.
With this consistency in data, this allows analysts to perform like-for-like comparisons. What this translates to in the real world for EHS pros is root cause analysis. The first major outcome of consistency in data capture, and a master data plan is this ability to compare data from one time period to another. In other words, at this stage trending analysis and regression analysis becomes a reality and root causes can now be identified for persistent or concerning problems
With a master data plan in place, the stage can now be set for proactive, insight driven decision making.
As with other stages in this model, the proactive stage is all about doing the things you started doing previously on an ongoing basis. In this case that means using your initial root cause analysis as a starting point for continuous feedback loops. Ongoing data driven root cause analysis allows for information silos to be removed in an organization. This proactive analysis can now allow an organization to see patterns that you would otherwise not be able to see. In the context of safety, what this means is that hazards and dangers can be addressed before they might even surface
At this point we’re at the final stage in the maturity of your data usage – Predictive. That means people, process and technology working together. This stage is less about technology and data, and more about establishing consistency in communication and process across all the stakeholders in your organization.
While going from reactive to proactive and predictive data driven decisions sounds easy on the surface. The reality is that it’s a journey that will take most organizations several steps. This simple 5 point plan that we just laid out is just one of several options, but hopefully it can help give you some ideas and direction as your organization executes against your own data strategy.
Is moving from reactive to proactive and uncovering more value from your EHS and Quality data an objective for your organization in 2016? I’d love to hear your thoughts in the comment section below.