This article looks to the future by discussing emerging trends in the field of crisis management. The ideas presented are intended to begin a larger discussion on how top management must be future oriented to make sure that crisis planning is not just a once a year or ad hoc activity. The article discusses traditional and emerging trends in the context of crisis management. It also introduces the social factors that have an impact on crisis management thinking, planning and implementation. Concluding remarks discuss points that managers should focus on in order to sustain a responsive and agile organisation.
Keywords: emerging trends, strategic planning, top management, future oriented, social factors, crisis management, emergency management, sustainable strategic management