Keywords: technology intelligence systems, system toolbox, knowledge management, scouts, gatekeepers, technology listening posts, social networks, technology management
A toolbox of elements to build Technology Intelligence systems
This paper proposes a toolbox of elements which can be used to structure and characterise any Technology Intelligence (TI) system. The toolbox has been derived by reviewing what roles, activities and physical infrastructure companies adopt in practice to build their own TI capability, including social networks. The different choices of elements can be attributed to the four modes of searching from Kerr et al.'s (2006) model: mine, trawl, target and scan. With the exception of the trawl mode, which features just connector elements, all the technology intelligence modes are supported by coordination, source connectors, repositories of information and search elements.