Benchmarking in the wastewater sector - taking stock

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Courtesy of IWA Publishing

In order to analyse the success of benchmarking undertaken by utilities in the German water sector, an investigation was carried out in the wastewater sector and how benchmarking affected the efficiency of the processes that the utilities carry out. An expanded reprint of a two part paper describe the findings of a survey that aimed at highlighting the aims, effects and success factors of benchmarking.

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