The TRUST report 'Customer perspectives on new urban water services' presents the results of an initial literature review, encompassing both academic and grey literature, which focused on understanding the 'customer perspective' and what they value and might be willing to pay for - around the future of urban water services. It starts with a review exploring the concept of how different users bestow 'value' on water and water services, and how this value might be assessed. The report then shifts to examining the different costs associated with water services, along with different models for setting water tariff structures and discusses the factors that influence water users' recognition and acceptance of those costs and willingness to pay tariffs.
Ordos urban water supply project Phase 1, phase 2 - Case Study
Project Location: Ordos Capacity: 100,000 m³/d Model: 2 sets of HAST10（RizonSDI Automatic SDI Monitor - Waste water Application)
Small town water services sustainability checks: development and application in Ethiopia
With rising coverage figures and the advent of the Sustainable Development Goals, there is increasing attention given to assessing and monitoring the sustainability of water services. Previous efforts in the rural water supply sector have included the development of sustainability checks, while in the urban water supply sector, benchmarking of water services and the performance of utilities has become common practice. This paper argues that neither rural sustainability checks, nor urban benchmarking frameworks,...
In the shadow of the city: financing water infrastructure in small towns in Burkina Faso
The abundant praise awarded for the development of the urban water services sector in Burkina Faso stands in stark contrast with the development of the rural water services sector. This article examines the funding of water infrastructure in four small villages in Burkina Faso. The article finds that public funding for water infrastructure for these municipalities is largely nonexistent. First of all, central government makes very little funding available for rural areas. Funding that is made available is then...
Multicriteria performance analysis of an integrated urban wastewater system for energy management
The optimization and management of an integrated urban wastewater system is a complex problem involving many processes and variables. The possible control options are defined by several management strategies that may differently impact the economic, operational or environmental performance of the system. The present paper aims to contribute to the environmental and energy sustainability of urban wastewater systems by means of a multicriteria performance analysis. The paper begins with a complete analysis of the...
Opportunities and barriers in scaling up of 24/7 urban water supply: the case of Karnataka, India
Scaling up pilot projects providing continuous water supply to households in Indian cities has proved challenging. This study identifies opportunities and barriers in scaling up, in order to derive recommendations for bridging the gap between testing policy innovations and bringing projects to scale. We analyse pilot design, required resources, and drivers of stakeholders, institutions and the environment for a case study in Karnataka and find a wide range of factors that affect adoption of 24/7 water supply....