Decision Support Systems

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Courtesy of IWA Publishing

A Decision Support System (DSS) is a class of information systems (including but not limited to computerized systems) that support business and organizational decision-making activities. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, personal knowledge, or business models to identify and solve problems and make decisions.

Typical information that a decision support application might gather and present are:

  • inventories of all of your current information assets (including legacy and relational data sources, cubes, data warehouses, and data marts),
  • comparative sales figures between one week and the next,
  • projected revenue figures based on new product sales assumptions.

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