Malaysia experienced a rapid economic growth between 1987 and 1997 with an annual economic growth rate between 7% and 9 %. The rapid economic growth increased the affluence of the society and led to the increasing consumptions of goods and subsequently increasing amount of waste products especially in the urban areas. The disposal of the increasing amount of waste products especially solid waste had been a major challenge to the local government and municipalities especially with the limited space area for open dumping, which has been the cheapest and the most popular method of solid waste disposal. There are two important steps in solid waste management. The first is the solid waste collection from houses and business premises and the second is the disposal of the solid waste itself. In a bid to facilitate the collection and disposal of the solid waste, the government of Malaysia has embarked on privatization of the solid waste management which was originally handled by the local government and the municipalities. This paper reports the result of a comparative study on the between the efficiency of the private solid waste management firm and the efficiency of the government solid waste management. It also report the results of a study on the households' satisfaction toward the service provided by the private solid waste management firm.