- Customer: Emotion Energy
- Location: Dumfries
- Heating System: 12KW Calorex Air to Water Heat Pump
- Installed: 09
Vortex was installed by Emotion Energy on an old isolated cottage which had been extended. They replaced an old oil boiler with a Calorex 12KW air to water heat pump and fitted Vortex at the same time. The client has 7 dogs and 4 cats and the doors are open most of the day.
Following installation the primary system reached a temperature of 70◦C which is unheard of in a heat pump of this type. As a result there was no need to oversize the radiators.
The lady has since advised that the house was too hot and Emotion Energy have reduced the temperature back to 55◦C.