Hyatt Tamaya, Aquatics


Situated between Santa Fe and Albuquerque, N.M., at the base of the Ly Sandia Mountains, the Hyatt Regency Tamaya Resort and Spa offers guests a myriad of opportunities for luxurious and refreshing aquatic experiences. Whether a tranquil spa visit, fun in the plaza pool, a mid-winter swim in the outdoor, heated Kiva pool or a relaxing moment in the whirlpool, visitors cannot help but become engulfed in the regions natural beauty and culture.

While providing guests with a memorable hotel experience, Chris Dillon, director of engineering for Hyatt Hotels Corp., pays close attention to the maintenance and upkeep of the resort's many aquatic amenities—most importantly water safety in the resort's pools and spas.

Cleanliness Challenge

The Hyatt Regency Tamaya Resort and Spa originally used liquid bleach to treat water in its pools and spas, a common industry practice before it was con_ sidered potentially dangerous for guests and employees.

The resort then moved to chlorine tablets, but quickly discovered the tablet feed was problematic, causing superchlorination that often set off alarms. Dillon and his team then tried a saltwater chlorinator, which they found too unreliable—a problem that could have exposed the resort to liability issues if a guest were to have an adverse reaction to unclean water.

As a result, Dillon began searching for an effective, cost-efficient way to treat the facility's water in a manner that was safe for the environment, which is an important priority for the Hyatt Hotels Corp.

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