Keywords: corpus management, knowledge repository, web-based application design/development
Implementing a dynamic corpus management system within a global consulting enterprise
Geographically dispersed knowledge-based enterprises face a particular challenge in constructing and maintaining a corpus that is self-sustaining, dynamic, and value-rich. The solution developed relies heavily upon the ubiquity, extent, and hypertext-based underpinnings of the World Wide Web. In addition, all aspects of inquisitive/acquisitive behaviour, interaction, and knowledge management had to be modelled and augmented for the solution to be both useful and engaging, in effect to supplant the personal contact that would be present in a stationary, co-located team of similar mandate. Initial success has been sustained by continual reassessment of team disposition and careful application of new features to ameliorate operational deficiencies and/or to grow opportunities. The paper addresses the initial design methods and results and discusses the ongoing approach to evolving and improving the system.