IntelliServe Alarming System Improves Monitoring and Data Efficiency
Indianapolis, IN - Like most American cities, Indianapolis had been facing increased scrutiny from residents about water quality issues. The U.S. EPA and state environmental agencies were calling for Indiana’s 105 cities with combined sewers to minimize or eliminate raw sewage overflows into local waterways. These overflows often occur after a quarter-inch or more of rain. In response, the Indianapolis Public Works Department and United Water, the City’s contract operator, hired ADS® to implement IntelliServe®a Web-based notification system. IntelliServe alerts city employees to overflows before they occur and gathers data that is being used to create a $1 billion plan to update its combined sewer system. Public works officials selected IntelliServe because they required a new computer system that would alert them immediately to unusual flow conditions in the City’s 132 overflow outlets, and so they could inform the public of affected streams and rivers. The system also needed to integrate data from three different departments that recently had been combined to improve collection system management in Indianapolis.