Inderscience Publishers

Internet banking security in the contexts of goal setting, culture and risk communication

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The aim of this research is to investigate information systems security in the context of internet banking. In doing so, it adopts a non-technical approach by investigating the interrelationship and effect of culture and risk communication in setting internet banking security goals. The research explores and discusses the theories of group culture, risk communication and goal setting through a case study approach within banks based in Greece. It seeks to demonstrate the importance of culture and risk communication in setting efficiently internet banking goals within the broader context of information systems security. To this end, this research promotes an interdisciplinary and interorganisational theory which fosters a dialogue that transcends economic industry specific contexts. Ultimately, an interpretive epistemology is the mode of inquiry.

Keywords: group culture, goal setting, information security, internet banking, risk communication, banking security, online banking, e-banking, electronic banking, Greece, information systems, risk assessment

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