IT capability/maturity


Courtesy of Wastedge.com

As a software development company and ongoing support services supplier, last year we went through an internal naval gazing exercise to measure ourselves by maturity against best practise. While this has helped us immensely to improve our product quality and service delivery effectiveness, it also made us realise that in many of our customer companies, the same rules could be applied to help introduce, measure and manage best practise.

Yet many small and medium sized enterprises struggle with even knowing where to start and realising the benefits of a systematic approach to managing their IT ecosystems internally. With the recent publicity and focus on IT Governance and related new obligations on company directors, ignorance of these technical areas is proving no excuse.

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