drinking water service Articles
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Environmental governance, service quality and drinking water: a participatory diagnosis conducted through a water ombudsman
This study focuses mainly on the search for new-generation models of democracy based on the principles of governance and the quality of public drinking water services. We analyse the participatory initiatives implemented by the Argentinian government over the past twenty years and look at how these have led to alternative models for utility operators. The study describes users’ perceptions ...
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Estimating effects of improved drinking water and sanitation on cholera
Demand for adequate provision of drinking-water and sanitation facilities to promote public health and economic growth is increasing in the rapidly urbanizing countries of the developing world. With a panel of data on Asia and Africa from 1990 to 2008, associations are estimated between the occurrence of cholera outbreaks, the case rates in given outbreaks, the mortality rates associated with ...
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Role of small-scale independent providers in water and sanitation
Small-scale independent providers (SSIPs) and households are good for 10?69% of the household water supply and sometimes up to 95% of the sanitation solutions in cities in developing countries. Different types of SSIP can be distinguished. They could be allowed to make a more important contribution to drinking water and sanitation in a situation where many governments cannot be the only one to ...
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The determinants of two-dimensional service quality in the drinking water sector – evidence from Colombia
Quality of drinking water service is considered in two dimensions: tangibles (measured by sediment, taste, smell, and color) and reliability (measured by service continuity). Using a large and unique household-level dataset, we study important factors that are related to these dimensions in the Colombian drinking water sector. Based on the network design of pumping, purification, and ...
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Accounting for service quality to customers in the efficiency of water companies: evidence from England and Wales
This paper investigates the role of service quality to customers in the efficiency assessment of water companies in England and Wales. To achieve this, data envelopment analysis techniques are employed to compute the technical efficiency of the water companies following two approaches: (i) traditional assessment based on quantity variables (without the inclusion of service quality variables) ...
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Towards a Service Quality Model for Water Utilities
Regulation of water utilities is often achieved through “yard-stick competition”, where the service quality of monopolistic service providers is compared with peer organisations in the same jurisdiction (Braadbaart, 2007; Lin & Berg, 2008). Regulatory models for water utilities focus on measuring business performance through a series of indicators (Braadbaart, 2007; Byatt, 2013; ...
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Municipal water services in Guatemala: exploring official perceptions
In Guatemala, water services are frequently interrupted, water pressure is inadequate and tap water is often unsafe to drink. Water providers face the challenge of maintaining water systems and improving water services to provide reliable and safe drinking water. Understanding the perspectives of government officers may help in finding solutions to overcome this challenge. Semi-structured ...
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Securing 2020 vision for 2030: climate change and ensuring resilience in water and sanitation services
Drinking-water supply and sanitation services are essential for human health, but their technologies and management systems are potentially vulnerable to climate change. An assessment was made of the resilience of water supply and sanitation systems against forecast climate changes by 2020 and 2030. The results showed very few technologies are resilient to climate change and the sustainability of ...
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Surveillance and Improvement of Peruvian Drinking Water Case Study
The surveillance and quality control of public water supplies are vital prerequisites for the protection of public health. In practice however, the two activities of surveillance and quality control are often confused and inadequately implemented, especially in the case of surveillance in less developed countries. The two are clearly distinguished by the World Health Organization (1984): ...
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Drinking water quality and source reliability in rural Ashanti region, Ghana
Site-specific information about local water sources is an important part of a community-driven effort to improve environmental conditions. The purpose of this assessment was to gather this information for residents of rural villages in Ghana. Sanitary surveys and bacteriological testing for total coliforms and Escherichia coli (EC) using Colilert® were conducted at nearly 80 water ...
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Drinking water supply service management and sustainable development challenges: case study of Bejaia, Algeria
The aim of this study is to develop a methodological tool for the sustainable management of drinking water supply service (DWSS), taking into account local specificities of Algeria. This research is supporting the water utility (Algérienne Des Eaux: ADE) in its challenges to improve the quality of services undertaken for customers. The methodology consists of a construction phase and an ...
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American Water Invest In Fleet Safety Pilot Scheme - Case Study
Handsfree Group Help American Water to Improve Fleet SafetyBlind Spot Statistics Statistics from the National Highway Traffic Safety Administration (NHTSA) show that nearly 840,000 blind spot accidents occur each year in the United States resulting in 300 fatalities. Employing 6,700 dedicated professionals, American Water provide regulated and market-based drinking water, wastewater services ...
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The most efficient clusters of Brazilian water companies
Usually water utilities provide their services under natural monopoly, with few incentives to become efficient, therefore affecting customers in the form of expensive tariffs. Hence, it is extremely important to find out the sources of inefficiency. The present study aims to identify the most efficient water utility groups in Brazil. For this purpose, a robust non-parametric method was ...
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Different faces of private sector involvement in the water supply and sanitation sector
The discussion over Private Sector Involvement (PSI) has changed during the last decade. Originally, the debate focused on whether utilities with PSI were more efficient or not. However, when different contractual forms became more important, the functioning of contracts received more attention. Currently, new types of partnership are emerging and may have better chances to be successful. The ...
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South West water maintains a reliable fleet with iNet - Case Study
Challenge Personal gas monitors are required to protect employees from hazardous gases while conducting work across a number of South West Water’s drinking water and waste sites. The company’s gas detector fleet was nearing end of life and the team feared that their instruments were no longer reliable. The team found it difficult to keep up with the maintenance tasks required of ...
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Drinking rainwater and reusing wastewater
Decentralized systems for drinking water processing could make a significant contribution to the Millennium Development Goals. With the water concept in “self”, Eawag has demonstrated that membrane technology offers the chance to do just that. Lack of drinking water hygiene is one of the main sources of disease transmission worldwide, and in many situations centralized plants cannot ...
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HABs are an expensive issue
Microscopic algae (phytoplankton) is an important part of the ecosystem because in the presence of sunlight, they produce oxygen through photosynthesis and release this oxygen into the water. However, its massive growth and the production of toxins can generate negative impacts. These natural events known as Harmful Algal Blooms (HAB), can affect aquatic life, human health and local ...
By LG Sonic
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UN: Europeans, North Americans Drinking Contaminated Water
Report points to decentralization as one way to equalize access to safe water With so much focus on the water woes of the Global South, the 2019 United Nations World Water Development report has shown that Europe and North America have work to do, too. According to the U.N.: Many citizens in Western and Central Europe, as well as in North America, also suffer from the lack of or inequitable ...
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Assessing Water system revenue risk: Considerations for market Analysts
Water utilities are on the brink of extraordinary investments to replace aging infrastructure— the Environmental Protection Agency estimates that by 2030, capital expenditures of more than $300 billion will be needed to safeguard drinking water. Yet this investment comes at a time when Americans’ water use habits are changing1—resulting in considerable uncertainty for water ...
By Ceres
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Solutions for removing arsenic from drinking water
Arsenic, a metalloid element, is found in many naturally occurring compounds. In its inorganic form, arsenic is toxic. Arsenic occurs naturally in some groundwater supplies worldwide, including in the drinking water supplies in parts of Taiwan, Japan, Bangladesh, and western South America. This is causing health problems, according to the American Cancer Society. Albuquerque, New Mexico, is the ...
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