incident management Articles

  • Evaluation of incident management strategies and technologies using an integrated traffic/incident management simulation

    This paper describes Rutgers Incident Management System (RIMS) software that is developed to evaluate the benefits of various incident management strategies and technologies. This tool can generate incidents and test various response strategies and technologies. South Jersey highway network is used as a test network due to the available historical incident data. The evaluated incident management ...


    By Inderscience Publishers

  • A simulation approach for quantifying the cost-effectiveness of freeway service patrols programs

    Freeway Service Patrols is one of the main components of highway Incident Management (IM) programs because of its low-cost feature and effectiveness in incident detection, mitigation and clearance. This paper presents a methodology to quantify freeway service patrol programs' cost-effectiveness with limited operation data using microscopic simulation. Simulation models are developed to test ...


    By Inderscience Publishers

  • A multi-criteria resource allocation model for traffic incident management

    Consider an incident management system (IMS), in which emergency vehicles are dispatched to mitigate the adverse consequences of these incidents. Since the initial investment, maintenance cost and operating cost is substantial, there is a need for allocating response vehicles wisely among depots. Assuming that the stochastic distribution of incidents over a network is known, we need to assign an ...


    By Inderscience Publishers

  • A framework for team–level reliability through a lens of collaboration

    The aim of this paper is to develop a behavioural framework for team–level reliability assessment in which different forms of collaboration are used as measures. The paper draws on current theorising on collaboration wherein the concept is divided into a regulatory and a social dimension. This definition of collaboration is further related to research on team–level reliability and principles and ...


    By Inderscience Publishers

  • A methodology for sharing experiences in incident management

    This article presents a methodology for the representation and sharing of experience gained during the management of incident and crisis situations. This methodology, which was initially developed for transportation accidents, is founded on the association of engineering and social sciences for the consideration of technical, human and organisational aspects of incident and crisis management. ...


    By Inderscience Publishers

  • An Incident: Business System Failure

    A business system exists to provide an organisation with structure and process; enabling the control of business operations and an effective and efficient means to meet changing obligations and needs.  Some times systems fail. The following article ('An incident: business system failure') provides a brief discussion on utilising an organisation's internal incident management ...


    By Karza Pty Ltd

  • A formal method to analyse human reasoning and interpretation in incident management

    The study of human reasoning often concentrates on reasoningfrom an already assumed interpretation of the world, thereby neglectingreasoning towards an interpretation. In the recent literature within cognitivescience, the means taken from the area of nonmonotonic logic are proposed toanalyse the latter aspect of human reasoning. In this paper, this claim is furtherworked out and tested against ...


    By Inderscience Publishers

  • TGS Incident Management - Case Study

    Learn how TGS identifies safety trends and reports safety events faster, through mobile devices.   Robert Wesley shares how TGS has improved organization processes by decreasing the time of incident reporting, increasing communication to reach their objective of incident reduction as a result of maintaining compliance.  TGS is utilizing programs from regAction to track and ...


    By regAction

  • A discussion of decision making applied in incident command

    Rescuers respond to unique emergency situations. Decision making on the scene of an accident is context-bound, embedded in ever-changing environments. Thus, decisions in action sometimes involve huge uncertainty. This paper discusses decision making as part of incident management, as presented in the research literature. Two main theoretical perspectives on decision making in crises are compared. ...


    By Inderscience Publishers

  • A systems view of data integration for emergency response

    In the wake of the terrorist attacks of 11 September 2001 and Hurricane Katrina, emergency response has acquired a new level of importance. Emergency managers must be prepared to respond to conscious acts of terror, caused by individuals wanting to inflict harm, as well as the more traditional natural calamities and human errors. Response must be faster, more integrated, and more intelligent in ...


    By Inderscience Publishers

  • Incident Management Made Simple

    No matter how many safety meetings you hold or how many safety policies your company strives to implement, accidents and injuries are bound to happen eventually. In some cases, these ...


    By EHS Insight

  • Case Study - Almatis

    Almatis is the only global and the world's leading producer of alumna-based materials for Refractory, Ceramics and Polishing applications as well as a leader in Flame Retardants, Cast Polymers and Paper applications. Almatis retained E2 to conduct an EMIS solution design encompassing: EHS Incident Management Quality Event Management Risk Management Corrective and ...


    By E2 ManageTech

  • Incident Management Software: Reducing Incidents for Good

    Preventing incidents in the workplace should be a top priority for every business. By reducing such events and claims, a company can help keep workers safe, reduce fines and fees from accidents and failed inspections, and improve workplace morale. The Benefits of Incident Management Software Incident reporting can be a ...


    By EHS Insight

  • NATO and Old Dominion University co-host disaster and incident management symposium

    The 2008 Azalea Festival Symposium entitled, 'Katrina over Hampton roads: are we ready?' was held 15?16 April at Old Dominion University in Norfolk, Virginia and brought together over 250 attendees from 25 nations. Keynotes included Commissioner Jan Franssen, Queen's Commissioner for South Holland; Lieutenant General (Ret) Russel L. Honore, Former Commander, Joint Task Force Katrina; and ...


    By Inderscience Publishers

  • Managing incidents in the water utility sector – towards high reliability?

    Do water utilities exhibit characteristics of high organisational reliability? Here, the reported characteristics of high reliability organisations (HROs) were explored within a regional water utility, and specifically within their incident response team. We found the utility well positioned to manage incidents and that many HRO principles were identifiable as management practice under these ...


    By IWA Publishing

  • Stobart case study

    Working with Stobart Group to replace an ageing support system As the UK’s leader in multimodal logistics, warehousing and biomass fuel sectors, the Stobart Group is one of the most recognised and strongest brands in Britain. With a road haulage fleet of 2,280 trucks and over six million square feet of premium quality warehousing, Stobart Group employs over 6,000 people at 50 sites ...


    By Rivo, a Sphera Company

  • One step closer to the efficient management of speed-related rail incidents

    This paper aims to shed light on frequent and recurring rail-related excess speed incidents observed in the largest railway company in Paris, France, the RATP. Based on internal examples in the RATP transportation rail system, we will identify, by means of a return-on experience method, the main causes behind these incidents. The causes may be of a diverse nature and, if identified, can ...


    By Inderscience Publishers

  • Chevron Enhances Safety Culture with Enterprise-Wide Incident Analysis and Reporting System

    Chevron, one of the world’s largest integrated energy companies, is renowned for its leadership in protecting people and the environment. Its proven commitment to “getting results the right way” – The Chevron Way – is enabled through an Operational Excellence Management System that is utilized at every level of the organization. Operational Excellence (OE) at Chevron ...


    By IHS Markit

  • Environmental factors that influence wildfire protective–action recommendations

    Each year wildfire incident commanders (ICs) manage thousands of events throughout the USA that often threaten life and property. In this task they make important decisions to protect both firefighters and citizens, usually under time pressure and uncertainty. Many environmental factors affect the choice and timing of the most effective protective–action in this context (e.g., evacuate, ...


    By Inderscience Publishers

  • Simulation techniques for training emergency response

    The Institute for Simulation and Training (IST), University of Central Florida, in conjunction with the US Army and the Orange County (Florida) Fire Rescue Department, have developed and fielded a series of simulation techniques for conducting disaster exercises and training public safety personnel to respond to disasters. Simulator training offers several important advantages, including cost and ...


    By Inderscience Publishers

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