risk communication Articles
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Internet banking security in the contexts of goal setting, culture and risk communication
The aim of this research is to investigate information systems security in the context of internet banking. In doing so, it adopts a non-technical approach by investigating the interrelationship and effect of culture and risk communication in setting internet banking security goals. The research explores and discusses the theories of group culture, risk communication and goal setting through a ...
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A socio-organisational approach to information systems security risks
The investigation in this paper takes a socio-organisational approach to information systems security management and proposes a framework which illustrates three important issues in the process of security goal setting. These are: trust, culture and risk communication. Three case studies show evidence that there is a chain reaction among these issues with a subsequent effect on the level of ...
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Risk communication: the European Commission TSE roadmap model for policy relaxation
The bovine spongiform encephalopathy (BSE) crisis forced the European Commission to impose strict regulations, the most significant and overarching of which was Regulation (EC) No 999/2001. These regulations were responsible for the abatement of the BSE epidemic in Europe in the years that followed. The 'transmissible spongiform encephalopathy (TSE) roadmap' was published by the European ...
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Assessment of stakeholders' trust in governmental decisions-making regarding environmental problems
The stakeholders are categorised into five groups: personally impacted, administratively impacted, generally concerned, process concerned and the remainder of the public. The assessment of stakeholders' trust in governmental decisions regarding environmental problems should be performed separately for each one of these five groups, using the Meyer's five-item (i.e. fairness, bias, data ...
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Societal risk communication and nuclear waste disposal
How to deal with health and environmental protection is one of the most difficult and challenging modern policy issues. Accurate and balanced public understanding and perception of risk is essential for the development of technologies and the protection of public health and environment. Misconceived views of various environmental risks could result in our limited resources being improperly ...
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Risk communication and natural hazard mitigation: how trust influences its effectiveness
In areas prone to natural hazards, a key goal of risk management is mitigating risk by encouraging people to adopt protective measures. Despite the efforts of civic emergency management agencies, the goal of ensuring the sustained adoption of these measures has proved elusive. This paper argues that one contributing factor has been a failure to accommodate the relationship among the complexity of ...
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Trust, Confidence and Cooperation model: a framework for understanding the relation between trust and Risk Perception
The nature of the relation between trust and Risk Perception (RP) has recently become a focus of increased interest among risk management researchers. Some argue that trust is strongly related to RP and that it therefore might prove to be a key to the development of more effective risk communication techniques. However, others claim that trust is weakly related, if at all, to RP and that it would ...
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Communication surrounding the risk: nomadic concepts and plural definitions
Risk nowadays is a social phenomenon that often makes the headlines. It has gradually emerged as one of the major themes of public debate following on from a number of disasters, but also risk appears at the heart of many scientific controversies addressed by both all the hard sciences and the human and social sciences. But risk is difficult to grasp as it is eminently subjective and depends on ...
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Towards two-way flood risk communication: current practice in a community in the UK
Despite the considerable progress in engineering works, flooding continues and is now recognized as a major and increasing challenge. This realisation has resulted in a shift in flood risk management from leaning heavily on structural measures to the incorporation of non-structural initiatives, such as communication about flood risks that is considerate of the diversity existing within ...
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Trust in risk communication in organisations in five countries of North and South America
This paper reports on the development of the Trust in Risk Communication scale (TRC). The TRC measures beliefs in government, management and union trustworthiness. The TRC is found to be significantly associated with (1) perception of risk from industrial hazards, (2) the Mayer, Davis and Schooner trust related factors, (3) dimensions defined by the theory of reasoned action, (4) job ...
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Communicating the risks, and the benefits, of nanotechnology
Issues surrounding the wide spectrum of (perceived) risks and possible benefits associated with the rapid advance of modern nanotechnology are deliberated. These include the current realities of nanotechnological hazards, their impact vis-a-vis perceived nanotech-risks and perceived nanotech-benefits, and the consequent repercussions on the public and society. It is argued that both the risks and ...
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Too much trust in (social) trust? The importance of epistemic concerns and perceived antagonism
Social trust has often been claimed to be an important determinant of perceived risk, a finding that, if true, has important consequences for risk communication. However, the empirical basis of the alleged relationship between social trust and risk perception is weak. Previous work has pointed to other facets of trust as being more important: trust in science and technology per se (epistemic ...
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Developing consumer-focused risk communication strategies related to food terrorism
An essential component of food defence, consumer-focused risk communication strategies related to food terrorism (FT) threats should reflect an in-depth understanding of consumers’ perceptions, priorities, and information needs related to those threats. To support development of communication strategies, we used a mental models approach to risk communication method to design, conduct and analyse ...
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Strategies to improve the communication of probability information in risk analyses
Difficulties in interpreting probabilities can impede the progress of risk analyses and impair the communication of risk information to stakeholders. This review examines how people have problems in interpreting probability information, leading to several strategies for improved understanding. The inconsistent translation of probability terms to numerical expressions, and the biases that ...
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Risk communication in nuclear emergency management: an experiment with media news
Communication plays a prevailing role in nuclear emergency management, and media becomes the principal information tool and bridge between the general public and the emergency management teams. In this paper we investigate the influence of communication in a hypothetical nuclear event causing radiological contamination in the food chain. For research purposes, we use TV news to measure the ...
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Methods of conducting effective outreach to private well owners – a literature review and model approach
Educational outreach programs have the potential to increase the occurrence of private well testing and maintenance behaviors, but are not always able to successfully engage the intended audience and overcome their barriers to change. We conducted a review of literature regarding behavior change and risk communication to identify common barriers to private well stewardship and motivational ...
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Linking environmental risk assessment and communication: an experiment in co-evolving scientific and social knowledge
Dissemination of information to decision-makers and enhanced methods of public participation are often put forward as antidotes to a perceived disconnect between risk assessment and risk communication in the public domain. However, mechanisms that support both the provision of routine, timely and relevant technical knowledge to the public and meaningful opportunities for public participation in ...
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Public participation and risk governance: opportunities and barriers
Although involving members of the public in risk decision-making is a key concept of risk governance, efforts to date have met with mixed success. Members of the public and industry/regulatory stakeholders in two Canadian cities were asked to assess the sufficiency of current opportunities for public participation and to identify the barriers to both providing opportunities and participating in ...
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