Inderscience Publishers

Know-how transfer on creating and developing QS-9000 Quality System in American-Polish joint venture company on the example of WIX Filtration Products, Division of Dana Corporation and WIX-Filtron Ltd.

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This article describes application of know-how within design, creation, implementation and development of QS-9000 quality system of American company WIX Filtration Products and its Polish division Wix-Filtron. The article reflects the attempt of both presentation and critical analysis of experience transfer capabilities of companies within one corporation, logistically remote from each other and operating on different markets. In the introduction, the basic assumptions and requirements of QS-9000 standard were shown, as well as the reasons of their importance for the companies operating within automotive industry. This study considers also the forecasts on QS-9000 widespread in Poland and its significance for developing automotive market, as the background for the key issue of this publication.

Keywords: QS-9000, ISO 9000, supply management, total quality management, quality standards

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