Keywords: knowledge-era organisations, organisational policy models, paradoxes, organisational dualities, duality management, trust
Management of dualities as a critical dimension of a knowledge-era organisation
This paper seeks to describe a knowledge-era organisation as a solution for dualities that we can find at the normative and strategic levels of modern organisations. Based on the triple timeframe policy model, six main organisation dualities are delineated and possible approaches to their management are described. After a thorough analysis of different dualities and proposed approaches for their management, it seems that establishing trust among various stakeholders is the only viable starting-point for the development of a true knowledge-era organisation.