Keywords: change, business planning, strategic planning, tactical planning, operational planning, competitive advantage
This article discusses the urgent need for change in recently privatised business enterprises and the suggested planning processes for conceiving and implementing desired change. The essential first step is a change in management mentality. Subsequent steps involve the three critically important types of business planning. Strategic planning is concerned with general courses of action to achieve competitive advantage and financial stability in the intermediate and long-term future. Tactical planning defines all of the specific tasks required to implement the strategic plan, and operational planning is concerned with the near-term operation of the business. Finally, a follow-up control process is outlined which is intended to ensure that those plans are implemented and desired results are achieved.