Keywords: total quality management, TQM, total safety management, shipping safety, chaos, complexity, safety culture, marine captains, marine accidents, marine safety, captain role
Marine accidents: quality vs. safety and one step further
We dealt with an essential issue ? we believe ? which is Quality vs. Safety in Shipping. Shipping is not proud for achieving zero defects or accidents, as it should. Efforts in the past ? prior to 1998 ? for the industry to implement ISO 9000 failed and a full investigation is here made whether even the ? for us ? safety standard ISM Code ? after 1998 ? will succeed. So, we have proposed a Total Safety Management philosophy, and a step further, which is a Safety Culture for ship's Manager (Captain). ISM Code regrettably failed to recognise the actual role of Captain and restricted itself to 'commitment on top'.