Keywords: organisational resilience, business resilience, 2010 Pakistan floods, business continuity, small businesses, flooding, small firms, modelling, business recovery, human resources, financial resources, social capital, disaster management, emergency management
Measuring small businesses disaster resiliency: case of small businesses impacted by the 2010 flood in Pakistan
Organisational and business resiliency has been the focus of research in recent years. Researchers have been trying to develop and implement various models and tools to measure organisational and business resiliency. Such tools help businesses and policy makers to understand the strengths and weaknesses of business continuity management and culture and possible ways that business resiliency can be improved. This paper applies one of the existing models developed to measure business resiliency on businesses impacted by the summer 2010 flooding in Pakistan. The results show that resiliency differed significantly among the impacted small businesses and that the resiliency of businesses was mainly influenced by internal human and financial resources and social capital that businesses enjoyed during the recovery period.