Rivo, a Sphera Company

Natural history museum case study


Courtesy of Rivo, a Sphera Company

Helping the Natural History Museum protect over 5 million visitors
One of the UK’s top visitor attractions with nearly 5million visitors in 2011, the Natural History Museum is home to life and earth science specimens comprising some 70 million items within its five main collections.

The museum is a world-renowned centre of research, specialising in taxonomy, identification and conservation. The museum library contains extensive books, journals, manuscripts, and artwork collections linked to the work and research of the scientific departments, in which more than 300 scientists work.

The requirement
In 2007 the NHM achieved OHSAS18001 and realised that in order to retain the accreditation they would need a solution to support their processes. The functional life of their current system was running out and they had limited time in which to find a replacement that would have the flexibility to adapt to the NHM’s needs.

The Solution
The NHM implemented a multi-modular Rivo solution that provides them with: visibility of continuously reviewed and up to date Risk Assessments across all task areas; the ability to internally assess and track DSE compliance; stringent chemical control for their laboratory environments; and robust and thorough incident and investigation management that allows them to quickly close out issues and actions.

The benefits

  • Claims Management, Reduction in time spent defending claims, Reduction in claims expenditure
  • With the volume of public admissions they face on an annual basis there is tremendous scope for significant legal claims.
  • The single solution for all their safety needs that Rivo offers the NHM means that all the information they need to defend a claim is available in a single place with a clear audit trail showing when documents were reviewed, and actions taken.
  • The NHM has reported that Rivo saved them a significant sum in claims throughout 2011.

Internal assessment
The use of Rivo has increased the NHM’s efficiency in conducting internal assessments. The visibility Rivo offers means Managers and Auditors can now prepare from a central office base before travelling to site.

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