New Bedford EMS: Audit Leads to Continual Improvement

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The audit function of an environmental management system (EMS) is critical in providing regular assessment of system activities and monitoring performance, though it can also be a source of dread. Opening your operation to an internal or external evaluation may seem threatening, but it is through the process of self-evaluation and audits that process improvement can be realized. Using the EMS framework of continual improvement, the city of New Bedford’s Department of Public Infrastructure (DPI) is realizing operational improvements through the systematic process of conformance and compliance audits.

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