Keywords: knowledge management, knowledge creation, organisational learning, knowledge transfer, case study, ethnography, e-business, electronic business
Organisational logic in the new age of business: the case example of knowledge management at Valtech
Valtech is a Paris-based consulting firm established in 1993 and devoted to e-business technologies. The company was initially structured as a distributor of new information technologies to the French and European market which secondarily provided training in the use of its products. Valtech now positions itself as a pure knowledge-transfer firm which instructs clients in the strategic use and development of cutting-edge electronic technologies. Valtech organised itself according to KM principles in 1993, but only became aware of KM as a formal organising framework in 1998. While the adoption of KM is often 'pushed' onto companies by the academic or consulting communities, Valtech pulled itself toward KM organising logics by the New Age of business it defined for itself. The following introduces Valtech and traces its development over nine years.