Inderscience Publishers

Organisational requirements definition for intellectual capital management

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To manage intellectual capital of organisations, a systemic and human oriented approach must be followed. In this article, a means is proposed of managing intellectual capital participative development of systems supporting the management of skills (learning systems), information (information systems), experience (experience systems) and attitudes (compensation, selection, career development systems). The design of these systems should be based on organisational requirements. In this paper, a formal method of requirements definition is presented, to be used as the basis of intellectual capital management in organisations. A case study is included to show how the method can be brought into practice as well as its general applicability for managing intellectual capital of organisations.

Keywords: human capital, intellectual capital, participative design, systems design, management, intellectual capital management, ORDIC, requirements definition, endogenous growth, organisational memory, selection systems, reward systems, career development systems, experience systems

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