Process oriented integrated quality management internet services for SMEs PROMIS

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Abstract. Small and Medium Enterprises urgently need tailored business services to support them in overcoming the challenging requirements to operate effectively and safely their ongoing business. The driving force is the need to conform fully to the complex legal and social requirements in the fields of Environment, Health, Safety and Quality (EHS-Q) and to reduce the work overload of the key personnel. SMEs are continuously facing these increasing requirements, without having the personnel and financial resources to cope efficiently with such tasks. However, not to comply with these requirements means an uncalculable risk for the SME and for its key personnel. The goal of PROMIS was to develop a portal, which allows European SMEs access to information essential for their key personnel to minimise the above mentioned problem and for the SMEs to comply with customer requirements in the international market regarding environmental protection, health, safety and quality.

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