Serendipity leads to discoveries and innovative knowledge. Mergers and acquisitions also make available knowledge, which can give new directions and impetus to the innovative R&D activities. Organisations dealing with the development of improved new products continuously use KM extensively for promoting their R&D work. In fact cross-national culture differences disappear in KM practices. Higher educational and research institutes are exploiting KM in their knowledge generation and dissemination pursuits where R&D, consultancy or sponsored project work is performed routinely. KM and R&D are inseparable and KM speeds up R&D work.
Keywords: knowledge management research and development, innovation, cross-national culture, merger, higher education