Specific security requirements, especially in the banking sector - Case Study

0

Courtesy of HSM GmbH + Co. KG

Data security and data protection play a particularly significant role in the banking sector. The Volksbank Franken eG has opted for centralized data shredding at the main office in Buchen. The cooperative bank in Franconia, in Germany's Baden region, has become one the region's leading financial service providers with more than 20 branches and main offices in Buchen and Walldürn. The bank looks after more than 46,000 private and business customers and has approximately 230 employees and a customer volume, according to the latest information, of €1.54 billion.

Dietmar Link, Head of IT, Organisation and Facility Management, and employee Jürgen Gotsch confirm that responsible handling of highly sensitive data, particularly in the banking sector, is therefore an absolute priority.

Particular security requirements exist, for example, when shredding a large variety of documents, correspondence and other important records and customer information. The material due for shredding is collected together in sacks both in the branches and in the main offices in Walldürn and Buchen. The material is then shredded under stringent security measures in a basement room at the head office. Jürgen Gotsch looked into the matter in detail in preparation for the new acquisition of equipment. The specialist dealer Büropartner Link, based in Mosbach, and their Director Thomas Link provided professional support. The initial analysis was carried out with the close involvement of Gerold Bommer, Office Technology Area Sales Manager at the document shredder manufacturer HSM. What are the security requirements? How much material needs to be shredded or how much is shredded on average per hour? These were the first questions which had to be answered as part of a requirements analysis. At an early stage the decision was taken to opt for a shredder press combination in order to be able to deal as efficiently as possible with approximately 15 tonnes of paper within a continuous process; quite a significant volume. Following the predecessor model from HSM, which had a security level of 3, a security level 4 system was selected for increased security performance. This already met the new security level 5 for paper and complies with the new DIN 66399 standard, which has been in force since 1 October 2012.

Jürgen Gotsch used a visit to the Paperworld trade show in Frankfurt to find out more about the various solutions offered by several document shredder manufacturers. The decision was taken to opt for HSM's shredder press combination on the basis of the performance parameters and the overall service package provided. Jürgen Gotsch was impressed above all by the combination of a high performance conveyor belt document shredder with a convenient baling press as well as other features, such as the pressing process automatic control unit via photocells and the multi-functional operating and display element for continuous operation, reverse and auto reverse in the event of a paper jam, which enables simple operation. Also helpful was the simultaneous shredding during the pressing process and the display of operating states such as “bale ready”. Initial experience of the system in practice has met the customer’s high expectations. Following the smooth installation of the system which, after all, weighs approximately 1.5 tonnes, the shredder baler combination has shown itself to be astonishingly robust and easy to maintain, even with heavy loads. Jürgen Gotsch emphasizes that is it crucial to carry out a precise requirements analysis beforehand. In this regard, it is vital to have partners who have the necessary experience in this area and who can also ensure the necessary support and professional servicing within the contract once it has been signed.

The facts

The company
The cooperative bank in Franconia, in Germany's Baden region, has become one the region's leading financial service providers with more than 20 branches and main offices in Buchen and Walldürn. The bank looks after more than 46,000 private and business customers and has approximately 230 employees and a customer volume, according to the latest information, of € 1.54 billion.

The task
Data security and data protection play a particularly significant role in the banking sector. The Volksbank Franken eG has opted for centralized data shredding at the main office in Buchen. Particular security requirements exist, for example, when shredding a large variety of documents, correspondence and other important records and customer information.

The solution
At an early stage the decision was taken to opt for a shredder press combination in order to be able to deal as efficiently as possible with approximately 15 tonnes of paper within a continuous process; quite a significant volume. Following the predecessor model from HSM, which had a security level of 3, a security level 4 system was selected for increased security performance. This already met the new security level 5 for paper and complies with the new DIN 66399 standard, which has been in force since 1 October 2012.

Customer comments

No comments were found for Specific security requirements, especially in the banking sector - Case Study. Be the first to comment!