Keywords: workstations, occupant satisfaction, thermal comfort, indoor air quality, IAQ, acoustics, sustainable design, sustainable buildings, office buildings, post-occupancy evaluation
Thermal comfort, indoor air quality and acoustics: a conceptual framework for predicting occupant satisfaction in sustainable office buildings
The authors propose and test a conceptual framework that delineates occupants' satisfaction with thermal comfort, indoor air quality, and acoustics conditions via post-occupancy evaluation (POE). A self-administered, internet-based, POE questionnaire was administered in two office buildings that were designed and operated as county service centres in a Midwestern state. A series of multiple regressions was used to analyse the data. Results suggest that: a) different sustainable design attributes have differential impacts on a sustainable design category; b) different sustainable design categories have differential impacts on occupant satisfaction with the building. Implications for sustainable design practices are provided.