- Customer: Mrs M Adams
- Location: Thorpe Willoughby, Selby
- Heating System: Worcester Greenstar Condensing Combination Gas Boiler
- Installed: 03/08
- Property: 4 Bedroom Bungalow with Granny Flat.
This customer had an older system that needed constant attention particularly the radiators which they regularily had to bleed. Their plumber advised on installing a new condensing combination boiler to rectify their problems and also reduce gas bills. The new boiler, a Worcester Greenstar was installed during the summer of 2007. The system still presented noise and problems with radiators, though the gas bill after the first quarter seemed to a little below previous years.
I was asked if Vortex would solve the problem of the noisy system and I advised that it probably would.
Vortex was installed in March 2008 and a follow up call a few days after revealed that the Vortex had immediately rendered the system very quiet. The plumber turned down the main boiler thermostat by 10°C and the domestic hot water slightly.