Training case studies - Encore Envelopes Ltd


Courtesy of SEQM Ltd.

Encore Envelopes recently received certification to ISO14001:2004 in April 2009 in addition to ISO9001:2000. It was quickly identified that specific training was required in order to develop and maintain the certification.

SEQM were recommended through the IEMA website and from my first enquiry staff have been nothing but helpful, courteous and extremely accommodating. Through an initial meeting with Julian and subsequent emails to the company it was decided that SEQM would be the perfect choice to help with our training requirements.

It was identified from experience with ISO9001 that a team of internal auditors would be required for carrying out internal audits throughout the company and the year in order to check and maintain that the standard is being met.

As soon as I contacted SEQM with details of the course they were fast acting and more than helpful with flexibility on times, personalised content and open to any questions myself or my team had.

The training course was nothing short of a complete success. We had eight members of staff completing the 3 day course, which culminated in an exam. The exam was a much talked about aspect amongst the participants but the consultants from SEQM were quick to put everyone’s minds at rest, creating a non threatening, jovial and helpful environment.

All participants passed the training course and now have the tools and the knowledge to begin internal auditing of our environmental management systems. More importantly they have the enthusiasm to want to do this, which I believe has come out of what was a superb learning experience.

All participants have said how helpful, attentive, interesting and funny the consultants were and when asked if they would do it again, including the exam, they all say yes, definitely.

SEQM has definitely made an impression on our company and has shown staff and management just how successful outside training can be and what it can do for morale, experience and knowledge of its employees.

Our participants ranged from managers through to machine operators, and all are still singing the praises of SEQM, with some asking if they can be included on any future training courses.

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