Inderscience Publishers

Using ontology-based knowledge networks for user training in managing healthcare processes

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The cooperative and collaborative nature of healthcare delivery requires active user participation in healthcare process design/redesign. Hence, there is a need to provide users with reusable, flexible, agile and adaptable training material in order to enable them instil their knowledge and expertise in healthcare process modelling and automation activities. This paper presents a prototype approach for designing user training material which is based on externalising domain knowledge in the form of ontology-based knowledge networks. The approach provides significant advantages to both designers (knowledge-content reusability and Semantic Web enabling) and users (semantic search, knowledge navigation and knowledge dissemination).

Keywords: healthcare management, process modelling, user training, ontology, knowledge networks, process management, knowledge content, content reuse, reusability, semantic web, semantic search, knowledge navigation, knowledge dissemination

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