Using the Performance Appraisal System for Strategic Alignment

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Managing change within today’s public water and sewer utility requires clear objectives and alignment among departments and employees. In the Loudoun County Sanitation Authority (LCSA), a company-wide Strategic Plan, departmental Action Plans, and individual Performance Objectives combine to enhance ownership and maintain organizational alignment. Employees work towards advancing the organization through individual efforts that complement the Strategic Plan and improve organizational effectiveness.

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