Keywords: real estate, explicit knowledge, tacit knowledge, multiple listing services, MLS, intelligent DSS, decision support systems, knowledge management
Web-based intelligent DSS for real estate
By finding, capturing, and sharing explicit and tacit knowledge, real estate companies can significantly improve customer results. One of the main roles of explicit and tacit knowledge management in real estate sector is sharing best practice. Throughout the world there are many examples of the adoption of the best practice by the major players (appraisal services, brokers, consulting, facility management, insurance, matching/listing services, mortgages, etc.) in real estate. In order to demonstrate the application of best practice, explicit and tacit knowledge in a real estate sector, a Web-based Intelligent DSS for Real Estate (IDSS-RE) will be considered as an example.