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Five-phase methodology proven at utilities across North America and the Caribbean. Anyone can promise on-schedule and on-budget. Advanced has more than 60 successful customer deployments that prove we deliver the best solution within the most appropriate time-frame.
Data conversion is crucial to realizing the full value of a new customer information and billing system. If an error creeps into this process the results can be disastrous: billing errors, unhappy customers, overloaded customer support lines, and the resulting unexpected costs.
Using a systematic testing regimen we ensure that requirements are met accurately and according to scope.Testing occurs throughout the CIS Infinity implementation process to ensure that all data conversion anomalies are identified and addressed, and that all software configuration issues are resolved prior to Go-Live. There are three phases in the overall testing approach during the implementation: Functional Testing, Integration Testing, and User...
Helping you keep your CIS investment at peak performance; Advanced offers technical services that go above and beyond the standard Support Agreement. AMS includes the regular application of builds, full regression testing, business process reviews and more. While our AMS team focuses on protecting and enhancing your CIS investment, you can focus on delivering services to your valued customers and other strategic projects.