Arizona Instrument LLC was founded in 1981 by a group of engineers. Arizona Instrument, then known as Quintel Corporation, was dedicated to providing precision moisture analysis instruments that were accurate, reliable, and easy to use. Over the years the company expanded its Computrac moisture analysis line and became an accepted leader in moisture analysis, setting a standard that has been adopted by many Fortune 500 companies. The Computrac line is comprised of two technologies: a rapid loss-on-drying and a moisture specific, GREEN alternative to Karl Fischer.Arizona Instrument pursued an upgrade from ISO 9001:1994 to ISO 9001:2000 to ISO 9001:2008. Though the company is located in Chandler, Arizona, its distributors and service centers located around the world provide consistent, dependable service to its many customers worldwide.
In 1986, Arizona Instrument acquired Jerome Instrument Corporation. Jerome® toxic gas analyzers, with an established reputation for accuracy and durability, complemented and added depth to the company’s offerings. The Jerome® line includes instruments capable of detecting low-level mercury and hydrogen sulfide gases. Both portable and fixed solutions are available using electrochemical sensor, gold film and atomic fluorescence spectroscopy technologies.
Arizona Instrument is a leader in the science and art of measurement engineering. It is our mission to provide our customers worldwide with the highest quality products, services and support. We are committed to technical excellence and high ethical standards as the foundation for a strong and profitable company.
- On time delivery to our customers
- Customer satisfaction
- Repair punctuality and throughput
- Dedication to customer satisfaction
- Superior quality in every product and service we deliver
- Visionary leadership and strategic planning
- Active participation and ownership by employees
- Trusting partnerships with customers, distributors and suppliers
- Opportunities for employee growth and development
- Responsible involvement in our world community
Our Commitment to Quality
Great Western Registrar LLC, an ANAB-accredited Certification Body, has certified Arizona Instrument LLC as complying with the ISO 9001:2008 standard. The scope of registration covers the development, manufacture and service of analytical equipment and reaffirms our adherence and dedication to our quality objectives.
At Arizona Instrument, we believe quality is a continuous process, which is why we undergo an audit every 6 months—twice as frequently as the standard requires. Not only does this help us maintain the highest level of quality in our products, but it also provides opportunities to improve procedures and processes on a more regular basis, thus ensuring that we will continue to excel in our quality objectives, listed below.
- On Time Delivery to our Customers
- Customer Satisfaction
- Repair Punctuality and Throughput
What an ISO 9001:2008 registration means to our Customers
Our registration to the ISO 9001:2008 standard means that our customers know we value their opinions not just as customers but as industry professionals. It means we are always doing our best to make sure that we continue to meet your expectations as well as our own and that we are more than willing to implement new ideas to improve our overall quality process and customer experience.
Our commitment to the continuous improvement of our quality system means that we are 100% committed to providing exceptional customer service whether you’re a new customer or an existing customer.