CHA provides full-service engineering serving public, private and institutional clients throughout the United States. At CHA, our success comes as a direct result of a company culture that values outstanding client service above all else. Our commitment to setting a new standard of client service, coupled with our diverse offering of high-quality engineering and planning solutions, continues to turn new clients into lifelong advocates. We are proud to say that always giving our clients more than they expect has been the foundation of our success for over 50 years.
Find locations served, office locations, manufacturers and our distributors.
- Business Type:
- Engineering service provider
- Industry Type:
- Market Focus:
- Nationally (across the country)
- Year Founded:
This company also provides solutions for other industrial applications.
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CHA is a full service engineering firm with the in-house capabilities to supply all the engineering, planning, surveying, permitting, environmental, and construction inspection and administration services needed to complete your project. This eliminates the need for multiple subcontracts, increasing efficiency and reducing costs.
Each of CHA’s technical groups is comprised of skilled technical staff who provide the actual engineering, planning, survey, construction, landscape architecture, and all the other services necessary to complete projects in each of the markets in which we operate.
Our technical staff possesses a strong sustainable design ethic that has been ingrained in our culture for decades. Throughout our 50-plus years in the business, CHA has led the way in developing innovative green designs. From our early work on America’s most scenic highways to our recent award-winning environmentally-friendly projects, we’re proud of our green approach to planning and design.
Our technical groups include:
- Civil/Site/Landscape Architecture/Water/Wastewater
- General Structures
- Transportation Structures
'Satisfying our clients with dedicated people committed to total quality.'
Our Guiding Principles:
- Quality comes first
- Client satisfaction is primary in our thinking and everything we do
- Employees will be treated with respect and considered in all our decisions
- Financial stability is fundamental to our continued growth
- Continuous improvement is a way of life
Surprisingly few engineering firms take the time to ask their clients for feedback. At CHA, we take the time to ask a cross-section of our clients for their opinion of our services. Again and again, we find that it is our approach to project management that sets us apart from the competition.
For example, when asked to rate their relationship with CHA’s Project Manager, the vast majority of our clients said it was 'excellent.' They also gave us top marks on the fundamentals of good service: promptly returning phone calls, staying accessible for meetings, and simply being responsive to their needs. In addition, we received high praise for design suitability, accuracy of deliverables, and very importantly, for our ability to set an accurate project budget and stick to it.
What is our 'secret' to outstanding project management? Our firm is unique with regard to the resources we devote to training our project managers. In addition to coursework on quality standards and client service, each new CHA project manager undergoes a rigorous Project Management Training program taught by senior staff. Graduates of this program participate in our Advanced Project Management Training program to enhance their skills.
The outcome of this training is shown by the last question on a recent client survey. The question is, 'Would you hire CHA again?' When every single one of the clients we surveyed answered 'Definitely,' we knew our efforts at setting a new standard for project management had proven to be a success.
CHA began providing professional engineering services in 1952 from an office in Boston, Massachusetts. The firm specialized in traditional civil, transportation and structural engineering. Early on, CHA made a name for itself winning major civil engineering projects throughout New England and the Mid-Atlantic. Work included planning a portion of the 'Inner Belt' highway in Boston and providing designs for large portions of Interstate 87 in New York, Interstate 93 in New Hampshire, Interstate 95 in Maine, and Interstate 91 in Vermont.
Since then, CHA has grown into a full service engineering firm providing a broad range of planning and design services in the fields of industrial, power supply and distribution, communications infrastructure, structural, electrical, mechanical, environmental, geotechnical, civil, aviation, rail, and traffic/transportation engineering, as well as landscape architecture, land use planning, surveying, wetland delineation, construction engineering and technology services. Under the guidance of our CEO, Raymond L. Rudolph, Jr., PE, the firm has become an industry leader and expanded its reach worldwide.