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Returns: Medit Inc. offers its customers a 14 day money-back guarantee. If, for any reason, you are not completely satisfied with your purchase, please contact our customer service department at 1-800-239-9934 and request a Return Merchandise Authorization (RMA) form. Please provide a detailed description for the return on the RMA form. The RMA number MUST appear on the box and the RMA form MUST be enclosed with the goods being returned.