Fido Tech Ltd.
We take industry problems and use our technical innovation, analytical expertise and operational engineering experience to deliver robust and reliable solutions. Developed hand-in-hand with innovation and operational leakage teams in a major UK water company, FIDO is fast becoming the most accurate, cost-effective all-round leak detection solution on the market. This collaborative approach to problem-solving is driving continuous improvement at FIDO and it’s the way we do business. As we work with more and more water companies across the world we are uncovering new problems that FIDO AI can solve. A number of exciting new FIDO applications researched in our labs in Oxford are currently in development, and several are already at an advanced stage of field testing and validation.
Company details
Find locations served, office locations
- Business Type:
- Software vendor
- Industry Type:
- Leak Detection
- Market Focus:
- Globally (various continents)
About us
FIDO AI is the only data-as-a-service (DaaS) end-to-end leak detection solution which identifies leaks and the size of leaks to hit water losses hard. Now we can locate them exactly too.
Our cutting-edge AI was trained on verified leak data to deliver instant super-accurate results on any water network. Nothing beats FIDO at finding the biggest leaks first time.
- Accurate: FIDO AI negates false positives, eradicates human error and is more than 92% accurate. No need to check the results. Our e2e audit trail delivers verified outcomes.
- Easy: FIDO AI deploys instantly and is completely sensor agnostic. Use it with our supplied FIDO Bugs, or your own legacy equipment. It’s all the same to us.
- Efficient: FIDO leak-sizing is unique. No other tech helps prioritise the leaks that matter (the big ones). Proven to reduce leak-run time by as much as half.
We specialise in solving difficult and complex problems efficiently and professionally, sharing best practice throughout the company and with our clients to ensure the best customer outcome.
FIDO AI is our response to the water industry’s problem of leakage. FIDO is helping the water industry reduce the time from leak alarm to leak fix and post fix audit.
Social responsibility and diversity
As an employer, business partner and member of society we aim to be as ethical as possible recognizing that a sustainable organisation balances of the three pillars of society, economy and environment performance.
We always conduct our activities and services honestly and honourably, and encourage our employees, clients, associates and suppliers to do the same.
Our Vision
Quite simply, it’s to rid the world of leaks, save water and share more of the earth’s most precious resources with the environment we love. Sound grand? Maybe. But we’re all in, and we know that water companies want it too.
FIDO wants to be the go-to choice for water companies the world-over by bringing together the varied leak detection methods they’re already using in one beautifully simple, adaptable, completely hardware agnostic SaaS solution.
And then sharing what we learn.
By working together we can do it, one mega-litre at a time.
Our Business Values
Our values are at the heart of FIDO Tech and are shared and owned by every one of our employees. Let’s sum them up in four words.
Faith. We always do what we say we can do. We believe in FIDO and have faith in one another and our abilities.
Passion. For saving water and making a positive difference to the planet, that is.
Adventurous. We’re willing to take risks and try out new methods, ideas or experiences.
Creative, different and diverse. Ok, that’s three more words. But rules are there to be challenged. We dare to do it differently, embrace innovation and change, and concentrate on the solutions not the problems.
Our History
We are not green-about-the-gills techies with our heads in the clouds (although we are physicists and data scientists). Our company roots lie in more than 15 years delivering professional, reliable and complex data mediation, analysis and audit solutions to some of the world’s most globally recognisable companies in many industry sectors.
Our vast experience includes working in hostile environments like railway stations, ferry terminals, airports, stadia, large scale outdoor and remote locations and this has helped us understand the need for operational ruggedness and reliability.
These are the building blocks that underpin our FIDO innovation.
The early days
FIDO Tech started as an idea in the brain of physicist and data expert Neil Edwards who saw the potential of using a mathematical technique called differential analysis and Machine Learning to Determine Fluid Leakage from Pipelines.
But, as with all great ideas, it took a dedicated team of scientists, technicians and business people to turn it into the whole process solution it is today.
Water is in our DNA
A pivotal moment came in 2018 when FIDO won a coveted place on United Utilities Innovation Lab. United Utilities is one of the UK’s largest and most respected water companies, especially in the field of innovation.
The Innovation Lab gave us the chance to work hand in hand with professionals working in the coal face of leak detection. With access to their considerable leakage data, business acumen and practical support, FIDO developed into a tool that works as effectively in the field as it does in the lab.
A tool that technicians love, because they helped design it. A tool that United Utilities’ itself called a ‘game changer’.
