G.L.A. Water, Inc

At G.L.A. Water we have a single focus, it`s our customers. We have put this single focus at the core of our water treatment business since 1976. It should be no surprise that the majority of our customers have been with us for over 15 years and that 46% of our current customer list came to us by referral. How much value will you get from your water treatment program this year? Will it live up to your expectations and costs? At G.L.A. we specialize in providing a customer focused and cost effective water treatment program. Water treatment is not just about chemicals, pumps, and powders. It`s more about eliminating down time, prolonging the life of equipment, and recycling the water as many times as possible.

Company details

17802 Rapid Road , Hiram , Ohio USA

Locations Served

Business Type:
Manufacturer
Industry Type:
Water and Wastewater - Water Treatment
Market Focus:
Nationally (across the country)
Year Founded:
1976

At G.L.A., we not only understand these principals; we put them to work.

  • As a customer, you will deal with the same service tech, 95% of the time.
  • All of our employees are required to be in G.L.A. uniform.
  • All employees wear a G.L.A. identification badge.
  • Employees receive quarterly updates on industry changes and trends.
  • G.L.A. receives notice on all EPA orders and changes that may effect our customers.
  • We will respond to a customer’s request with in 24 hours.
  • All orders are shipped within 48 hours of being received.
  • G.L.A. services its own equipment, saving time and money for our customers.
  • A written service report is completed at each visit.
  • Annual service reports document all G.L.A. readings and tests.
  • G.L.A. customer service line available Monday through Friday 8am to 4pm.
  • Flexible budget billing (Monthly/Quarterly/Yearly).

Our Purpose

We promise our customers:

  • To deliver superior service with a great attitude.
  • To offer a competitive price.
  • To act in a professional manor.
  • To be 5 minutes early for all meetings and appointments.
  • To always be in uniform with a G.L.A. identification badge displayed.
  • To follow all OSHA and our customers safety guidelines.
  • To be courteous and respectful to all personnel.
  • To follow a customers policies and posted rules.
  • To return all phone calls with in 24 hours.
  • To always keep our customers interest first.
  • To communicate clearly.
  • To take time to answer concerns and questions.
  • To clean up after ourselves.