Hyster Company

Hyster Company

Hyster is a leading provider of forklift trucks and one of the best known names in the industry. Hyster offers a comprehensive range of material handling equipment, from the largest container handlers and reach stackers, to nearly every type and size of industrial forklift truck, to special warehousing equipment. The Product Selector helps determine the right lift truck for an application. Expert consultancy and responsive local service are provided through a worldwide network of fork lift truck distribution partners. Together, a complete package of products and solutions helps improve efficiency, drive down costs and stream-line materials flow.

Company details

P.O. Box 7006 , Greenville, , North Carolina 27835-7006 USA
View in map

Find locations served, office locations, manufacturers and our distributors.

Business Type:
Manufacturer
Industry Type:
Manufacturing, Other
Market Focus:
Globally (various continents)

This company also provides solutions for other industrial applications.
Please, visit the following links for more info:

Bold. This one word sums up the Hyster brand.  When a materials handling application demands dependability...when nothing but the grittiest makes the grade...the answer is Hyster - among the toughest lift trucks on earth. Hyster®products combine innovative design, industrial-strength components, state-of-the-art manufacturing and testing.

Hyster Company is a leading provider of forklift trucks and one of the best known names in the industry.

Hyster offers a comprehensive range of material handling equipment, from the largest container handlers and reach stackers, to nearly every type and size of industrial forklift truck, to special warehousing equipment. The Product Selector helps determine the right lift truck for an application. 

Expert consultancy and responsive local service are provided through a worldwide network of fork lift truck distribution partners. Together, a complete package of products and solutions helps improve efficiency, drive down costs and stream-line materials flow. Use the Dealer Locator to find your nearest Hyster® Dealer.

  • The Hyster History tracks major events over a period of more than 80 years in the development of a brand which has a presence today in over 130 countries.
  • The Hyster name is underpinned by the global strength of NACCO Materials Handling Group and the backing of its parent company.
  • Hyster designs, engineers and manufactures products and provides support around the world through consistent Global Operations.

Distribution and support for Hyster® products is organized around major world regions:

Tough and Resourceful

If there’s one thing we know, it’s tough and dependable trucks. In fact, we offer a full line of tough material handling solutions that stand up in even the harshest industry conditions. But we’re more than just our trucks. As your agile partner, we take on the hard work, whether helping you find the best solution for your industry’s need or proactively problem-solving your fleet issues. With Hyster, dependability means being tough and resourceful.

Consistent operations result in quality and flexibility

Behind the Hyster® brand is the strength of a large world-wide organization that takes a global approach to product design, manufacturing and supply-chain management.  At the same time, Hyster can match products and services to specific customers and flex production capacity to respond to regional market demands.

  • Hyster® lift trucks are designed in “families”, which share modular features, so numerous possible configurations can help serve a broad range of end-user needs.
  • Best practices drive continuous improvements to delivered quality and global manufacturing efficiency.
  • Global procurement and quality management work in unison to leverage buying power and relationships with suppliers all over the world.
  • Global sourcing results in both quality and value materials and components, which go into Hyster forklift trucks.
  • All Hyster locations have ISO quality certification and dedicated quality engineers who pursue equally stringent control standards with the supply chain.
  • The same state-of-the-art manufacturing techniques and uniform processes are applied across 19 sites worldwide.

A rigorous process makes for rugged trucks From concept to launch, every new Hyster®product follows a carefully structured development process in defined stages. Each step confirms the product will deliver all intended benefits to future users.

Thorough testing and life-cycle simulation verify the dependability of the design, while close cooperation between manufacturing and the marketing and service functions ensures new products meet uncompromising quality standards at every stage.

  • Extensive customer research feeds into design objectives, making sure Hyster understands all aspects of customers' demanding operations.
  • During development, Hyster engineers utilize cutting edge CAD (computer aided design) techniques to maximize the structural integrity of the design.
  • Component positioning in the truck is optimized to assure protection while allowing service access.
  • Hyster consults renowned experts to help develop operator compartments and driver interfaces for improved ergonomics.
  • Hyster has product development and test centers in the United States, Italy, India, The Netherlands, the United Kingdom and Japan.
  • At these world-class test facilities, components and prototypes undergo test cycles equivalent to years of continuous equipment operation in extreme conditions.
  • Field testing in “real life” application sites allows Hyster to gather further feedback and confirm the product is meeting all design targets prior to launch.
  • Finally, when new forklift trucks roll off the production line, they are ready for the strenuous work for which they were designed.

Produced with precision for intense challenges everywhere

Hyster® products benefit from the expertise and resources of a global manufacturing organization. Operations in 12 manufacturing locations across the globe produce quality components and assemble complete trucks for the different world markets.

  • Hyster® lift trucks are assembled primarily in the market of sale.
  • All sites are ISO certified and employ world-class technologies and state-of-the-art processes, including Demand Flow Technology.
    • DFT enables lower operating costs by creating the ability to build products within time frames driven by consumer demand and thus keeping inventories at lowest cost levels. Hyster Company measures its DFT practices based on the core elements of Safety, Quality, Delivery, Cost, Morale, and Environment.
      • Safety: Being Safe in Everything We Do
      • Quality: Zero Defects & Uncompromised Quality.
      • Delivery: Customer Focused & Demand Driven
      • Cost: The Relentless Elimination of Waste
      • Morale: Pride, Commitment & Teamwork
      • Environment: Reduce, Reuse, Recycle, Responsible.

Discover programs as powerful as the trucks

Hyster Company is much more than a lift truck manufacturer. Through an outstanding dealer network, Hyster also serves as a fleet manager, part supplier, capital procurement specialist and trainer. All of these services - and more - are available from the local Hyster® lift truck dealer, a trained materials handling professional with years of experience.

Hyster Company's carefully chosen dealers - and the people they employ - deeply understand customer applications, assist in selecting the right lift truck and provide fast, reliable support after the sale. The dealer's goal is to help keep customer operations moving and costs under control.

With over 100 dealers spanning the globe, a Hyster® dealer is never far away. Use the Hyster® Dealer Locator to find a local dealer and make contact.

The Hyster® Dealer Network provides access to all of the following programs:

  • Hyster® Genuine and UNISOURCE™ Replacement Parts
  • Competitive Financial Solutions through Hyster Capital
  • Hyster® Fleet Services
  • Lift truck Rental Options
  • Operator and Service Training
  • Local support of National Accounts

DEDICATION TO DETAILInternationally Recognized for ISO Accreditations

Through Hyster-Yale Group, Inc., Hyster® has global certification for ISO9001:2008 and ISO14001:2001/2004, awarded for the implementation of quality systems for the design and manufacture of internal combustion-powered and electric-powered industrial forklift trucks and forklift truck components.  

The organization continues to maintain these standards on an ongoing basis, undergoing recertification in the different locations in accordance with the latest applicable standard, the most recent being ISO 9001/2008.

Quality designed in and built in at every stage

Dedication to quality runs through every aspect of designing, manufacturing, and delivering Hyster® products but is equally important in the management of supply chain relationships and the provision of training and support to dealers. Evidence of the Hyster Quality Culture can be found everywhere. Here are just a few examples: 

  • More than 22 Supplier Quality Engineers monitor and collaborate with supply chain partners to ensure that the highest standards are met in components and services flowing into manufacturing, aftermarket and support operations.
  • Highest standards and practices of order, cleanliness, safety and documentation of processes are applied in all manufacturing locations.
  • All employees have customer focused quality objectives and are involved in continuous improvement initiatives.
  • Quality Circles and Advisory Committees involve Hyster® dealers in feedback and improvement initiatives.
  • Best practices and service standards are promoted across the distribution network through Dealer Excellence Programs.

Hyster seeks to minimize environmental impact

Hyster® operates under Hyster-Yale Group, Inc., whose parent company is Hyster-Yale Materials Handling, Inc., which recognizes environmental sustainability and the highest standards of health and safety in its products, workplace and community as fundamental to its worldwide business operations.

Within the material handling industry, there are numerous opportunities to positively impact the environment. The industry provides equipment enabling the optimum flow of goods that is essential to a vibrant economy. To the extent that this can be achieved while improving air quality, reducing energy consumption, reducing waste, increasing recycling, and increasing safety, Hyster contributes positively to environmental sustainability.

Specifically, Hyster is active in reducing energy consumption on its lift trucks and within its own facilities, including:

On the trucks

  • Utilizing efficient AC motor and control technology, including motors that recover potential energy.
  • Innovative engineering to reduce energy consumption, including weight reduction, drive train efficiency and hydraulic efficiency. Close collaboration with supply-chain partners to integrate engines which produce greatly reduced particulate emissions (soot) and volumes of carbon dioxide.
  • Performance settings on multiple truck series enable users to prioritize fuel and energy economy over maximum productivity when this suits the operation.
  • Producing lift trucks powered by cleaner-burning alternative fuels, including exploring the potential of hydrogen-powered fuel-cell trucks.
  • Innovative transmission designs that reduce tire and brake wear in internal combustion engine (ICE) trucks.
  • Electric lift trucks that recapture energy during braking and lowering of loads, allowing the energy to be reused.

In the facilities

  • Have used low VOC (Volatile Organic Compound) paints for over 10 years.
  • Introduced powder coating as an alternative to traditional painting, with the intention of further reducing VOCs.
  • Electrical and natural gas usage is monitored as part of an energy consumption management program.
  • Using energy-efficient LED task and overhead lighting, with sensors to activate lighting only when required.
  • Initiatives are underway to explore ways to re-use energy created during the manufacturing processes.
  • In collaboration with a number of suppliers, reusable stillages have been introduced, which help reduce the amount of single-use packaging used in the manufacturing supply-chain process.
  • Manufacturing facilities are ISO 14001 certified, denoting proper management of environmental goals.